Insightly

SEPTEMBER 27, 2023

As your business grows, your customer success manager walks alongside you to co-develop strategies for adapting the software without business interruption. And, as your CRM vendor rolls out new features, your success manager will be there to brainstorm innovative use cases that maximize the system’s impact for your situation.

CRM 52

CRM Onboarding Brainstorming Software 52

Insightly

SEPTEMBER 27, 2023

As your business grows, your customer success manager walks alongside you to co-develop strategies for adapting the software without business interruption. And, as your CRM vendor rolls out new features, your success manager will be there to brainstorm innovative use cases that maximize the system’s impact for your situation.

CRM 52

CRM Onboarding Brainstorming Software 52

SmartKarrot

MAY 19, 2023

This can help businesses to stay ahead of the competition with diverse and dynamic teams. Despite many benefits of remote work, there are also challenges that businesses and employees need to overcome. Overall, conversation AI is driving a significant transformation in remote communication for marketing teams.

Remote Working 10

Remote Working Marketing Brainstorming Communication 10

SmartKarrot

MAY 19, 2023

This can help businesses to stay ahead of the competition with diverse and dynamic teams. Despite many benefits of remote work, there are also challenges that businesses and employees need to overcome. Overall, conversation AI is driving a significant transformation in remote communication for marketing teams.

Remote Working 10

Remote Working Marketing Brainstorming Communication 10

Account Manager Tips

OCTOBER 13, 2020

Do you feel like you're always playing catch-up and never have time for important projects, like developing processes that drive business growth or creating career paths for your key account managers? Avoid busy work and learn how to set up your key account management team for success that drives business growth.

Key Account Management 130

Key Account Management Account Management Management Decision-making 130

SmartKarrot

APRIL 24, 2020

Even after deducing the customer base that is to be targeted, segmentation can do wonders for your business. It can affect both, the service, as well as the communications of the company. Depending upon a particular customer segment, it becomes easy for you to devise the best communication channel for the people.

B2C 12

B2C Customer Success B2B Profitability 12

SmartKarrot

SEPTEMBER 25, 2020

Establishing cross-functional communication. This will also provide an opportunity for everyone to contribute to the customer success process and brainstorm a wide variety of tactics and plans. Cross-functional communication plays a crucial role in creating a top-notch customer journey. Source: Keap.

Customer Success 8

Customer Success Artificial Intelligence Customer Experience Digital Transformation 8