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Back to the Future: F2F selling is returning, but virtual selling is here to stay

Strategic Account Management Association

Customer-facing teams need to continue to up their virtual game, even as they learn how to optimize a balance of virtual and in-person engagement. We’ve been using e-auctions for 20 years. But at the same time, not being there on the ground means I can’t learn what I need to learn about my customer.

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Recap of PIEworks: How to Create a Culture of Innovation and Continuous Improvement

ClearPoint Strategy

To facilitate connections and share best practices around this topic, ClearPoint hosted an interactive, virtual session last week with special guest, Brandon Brown, Director of Performance Analytics at the City of Dublin, OH and his amazing innovation team, PIEworks. Continuous improvement means continual learning. Brainstorming.

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Comprehensive Guide for Facilitator Training

CMOE

This facilitator guide is for training yourself to lead a group through a learning session, even if you’re not an expert on the subject or an experienced teacher. Part 1: What a Facilitator Is. Part 2: Big Ideas of Facilitation. Part 3: Techniques of Facilitation. Part 4: How to Plan to Facilitate.

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Book review: The Strategy Book by Max McKeown

Red Star Kim

I deliver and facilitate strategy workshops and it’s always good to be able to recommend strategy books to delegates. Becoming a strategic thinker – a strategist – is about getting better at shaping events…You learn that reacting and responding to events is just as important as planning”. I like the idea of creating a competition wall.

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10 tips to foster efficient inter-departmental collaboration

PandaDoc

Teams will also be able to brainstorm ideas more efficiently and come up with more creative solutions. For example, if you set out to improve your e-commerce brand strategy , make sure you keep your teams up to date with your progress. Foster a community of group problem-solving and brainstorming.