Arpedio

JANUARY 5, 2024

Understanding the Basics of Account Management The complexities of client relationship management and the nuanced strategies that underpin successful account management are essential knowledge for any professional seeking to navigate the intersection of customer engagement and business growth strategy.

Account Management 52

Account Management Customer Success Management Energy and Utilities 52

Arpedio

OCTOBER 17, 2023

How to build a winning account management team Account Management Software ← Back to blog A winning account management team can be your secret weapon to supercharge your company’s growth and customer satisfaction. These teams not only safeguard and nurture vital client relationships but also drive revenue and stability.

Account Management 52

Account Management Management Client Relationships Emotional Intelligence 52

Arpedio

MARCH 6, 2024

At its core, account management involves the strategic oversight and nurturing of client accounts, aiming to maximize their value and satisfaction. Rather than solely focusing on sales transactions, account management emphasizes building trust, understanding client needs, and delivering tailored solutions to drive long-term growth.

Account Management 52

Account Management Management Prioritization Client Relationships 52

DemandFarm

MAY 13, 2024

Retention rate = (Customers at the end of a period – Total new customers during that period) / Customers at the start of the period x 100 Retention rate helps you build better insights into specifications of your business. What sales or support actions contribute to higher retention or churn? What is a good retention rate?

Account Planning 52

Account Planning Key Account Management Client Relationships Communication 52

Insightly

JANUARY 18, 2023

Customer relationship management (CRM) systems are an answer to many of the challenges facing consulting firms. In this post, you’ll see how you can use a CRM to improve your sales processes and why Insightly is the best CRM for consultants. Why you need a CRM for your consulting business How can you benefit from a consulting CRM?

CRM 52

CRM Client Relationships Acquisition Decision-making 52

Arpedio

JULY 12, 2023

Account-Based Marketing (ABM) vs Account-Based Selling (ABS) ← Back to blog In the ever-evolving sales ecosystem, businesses are continuously embracing new approaches to stay ahead of the competition. ABM is usually led by Marketing, and ABS is often a cooperative effort between Marketing and Sales.

Marketing 52

Marketing Advertising Decision-making Communication 52

Arpedio

DECEMBER 19, 2023

In this comprehensive guide, we delve into the nuts and bolts of Account-Based Selling, a strategy that has revolutionized the sales process for countless businesses. We’ll also highlight the tangible benefits of adopting an ABS approach, from enhanced customer engagement to improved sales outcomes.

Decision-making 52

Decision-making Account Planning CRM Marketing 52

SmartKarrot

OCTOBER 5, 2023

Account mining, or the practice of deepening relationships with existing customers to upsell or cross-sell, is the gold standard for sustained business growth. Foster Strong Client Relationships Your ability to mine an account is directly proportional to the strength of your relationship. Celebrate them.

Client Relationships 10

Client Relationships Brainstorming Stakeholders Customer Success 10

Insightly

SEPTEMBER 27, 2023

Structured approach to onboarding and training elevates user adoption To effectively implement a CRM at a small , midsize company or even an enterprise -sized company, one must possess a unique blend of skills and knowledge, ranging from sales pipelines to database management and third-party integrations. Overall, what is CRM?

CRM 52

CRM Onboarding Brainstorming Software 52

Insightly

SEPTEMBER 27, 2023

Structured approach to onboarding and training elevates user adoption To effectively implement a CRM at a small , midsize company or even an enterprise -sized company, one must possess a unique blend of skills and knowledge, ranging from sales pipelines to database management and third-party integrations. Overall, what is CRM?

CRM 52

CRM Onboarding Brainstorming Software 52

SmartKarrot

NOVEMBER 10, 2022

Role: Director – Customer Success Location: New York, NY (Hybrid) Organization: Rokt As a Director of Customer Success, you will be mastering the functionality of the platform, and utilizing the insights and data to optimize campaigns across your portfolio to deliver on individual and client KPIs. Apply here: [link].

Customer Success 19

Customer Success Onboarding Client Relationships Stakeholders 19

SmartKarrot

MAY 18, 2022

Become an expert on PX platform, to optimize lead campaigns, and transfer this knowledge to the clients. Build and maintain client relationships at all levels through frequent meetings, trade shows, and continuous communication. Identify and engage with additional client contacts to support business growth.

Customer Success 19

Customer Success Customer Life Cycle Account Planning Client Relationships 19

SmartKarrot

DECEMBER 7, 2020

Role: Director, Customer Experience – North America Location: San Jose, CA, US Organization: Skybox Security As a Director of Customer Experience, you will be responsible for ensuring the success of our client base and deliver high levels of employee engagement and demonstrated outcomes for our customers.

Customer Success 10

Customer Success Customer Experience Stakeholders Onboarding 10

SmartKarrot

JUNE 22, 2021

Role: Customer Success Director Location: Remote, United States Organization: Terminal As a Customer Success Director, you will lead client relationships to facilitate seamless onboarding, ensuring strong relationships and alignment of expectations through the entire customer lifecycle.

Customer Success 10

Customer Success Acquisition Client Relationships Facilitation 10

SmartKarrot

MARCH 4, 2022

Apply here: [link] Role: Director of Customer Success Location: Remote, United States Organization: Salaria Sales Solutions As a Director of Customer Success, you will be maintaining client relationships. Work closely with customer sales representatives to ensure positive customer satisfaction. Apply here: [link].

Customer Success 3

Customer Success Value Proposition Client Relationships Stakeholders 3

SmartKarrot

MARCH 16, 2022

Role: Senior Director, Customer Success Location: Remote, California, United States Organization: Acre As a Senior Director of Customer Success, you will direct and support a team to manage a portfolio of clients, actively working to ensure they are generating the maximum value from the Higg tools and services. Apply here: [link].

Customer Success 3

Customer Success Onboarding Negotiation Client Relationships 3