Flevy

FEBRUARY 19, 2024

In business, growth is everything. Thus, it’s critical leaders select appropriate Key Performance Indicators (KPIs) designed to translate growth efforts into measurable outcomes. For leaders within any organization, these metrics offer the tools to steer their initiatives toward sustainable growth.

Business Growth 52

Business Growth Management Digital Transformation Profitability 52

Arpedio

MARCH 18, 2024

Get started today The Role of Customer Success in Land and Expand In the dynamic landscape of business growth, fostering customer relationships is more than a supportive gesture – it is an instrumental component of the “land and expand” strategy.

Digitalization 52

Digitalization Construction Digital Transformation Supply Chain 52

SuperOffice

FEBRUARY 21, 2022

With the rise of CRM solutions, a quality system can work wonders for business profitability. In this article I’d like to discuss: the reasons why organizations fail to use their toolkits effectively; the main goals of Customer Experience (CX) teams this year; insights into your customers’ expectations, and more.

CRM 84

CRM Customer Experience Prioritization Decision-making 84

SuperOffice

MAY 16, 2021

According to the UK Institute of Customer Service (UKICS) , good customer service not only impacts your customer experiences , but correlates directly with your business’ bottom line. The solution is digital. Secondly, through c hat you can respond to several customers at the same time.

CRM 129

CRM Digitalization Customer Experience Digital Transformation 129

Agile CRM

NOVEMBER 1, 2021

What Are the Benefits of Using Business Process Management Tools? Business process management tools can help increase the operational efficiency and profitability of a business. Processmaker is a BPM tool that uses their new low-code BPMS to help automate intensive, complex, and enterprise-level business processes.

Management 52

Management Procurement Software Software 52

SmartKarrot

AUGUST 11, 2022

Automation is a variety of technologies that are used to simplify business processes by reducing human intervention. Digital transformation continues to introduce innovative solutions to level up your business and automation can free up your time to focus on what’s new. Host Events to Enhance the Customer Experience.

Media 10

Media Decision-making Customer Success Digital Transformation 10

SmartKarrot

SEPTEMBER 25, 2020

Customer success connects with your customer and maximizes the value of your business. Did you know that over 86% of the buyers are willing to pay more for great customer experience? There is a stronger alignment between customer success and sales of your business. And the numbers don’t lie!

Customer Success 8

Customer Success Artificial Intelligence Customer Experience Digital Transformation 8