Red Star Kim

SEPTEMBER 29, 2023

A campaign approach ensures continuity of messaging in the run up to, during and after key events. Organising events and prompting conversations Different ways to plan and implement events were shared. How do you stand out from your peers?

Marketing 130

Marketing Stakeholders Digitalization Communication 130

Account Management Skills

AUGUST 24, 2021

Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships. We chatted about: – the importance of having a client development plan. – how to avoid client churn.

Account Management 98

Account Management Management Account Planning Co-Creation 98

SmartKarrot

JUNE 21, 2021

Be proactive in strengthening existing relationships and creating new ones to maximize acquisition, retention, and up-sell. Review and propose process improvements that drive client and market penetration. Drive events, below-the-line activities and represent the client in industry forums to drive awareness.

Customer Success 10

Customer Success eCommerce Value Proposition Advertising 10

Account Management Skills

JANUARY 9, 2023

Why is this a good balance with you doing the sales and the client development? Gordon was a developer, he moved from development across so the company was started by Bart, developer, Ethan, designer, and Gordon developer. So you started off and you were managing the client relationship development?

Account Management 52

Account Management Insurance Digitalization Decision-making 52