Red Star Kim
SEPTEMBER 29, 2023
A campaign approach ensures continuity of messaging in the run up to, during and after key events. Organising events and prompting conversations Different ways to plan and implement events were shared. How do you stand out from your peers?
Red Star Kim
AUGUST 24, 2023
I invited him once to facilitate a junior professionals’ networking event for an accountancy practice – where he talked about one of his other books “All you need to know about the City” (latest version updated in 2022). I met him many years ago when he worked at Stephenson Harwood.
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Account Management Skills
SEPTEMBER 13, 2023
Absence of senior management or team support The account manager’s job is to ‘spot’ the growth opportunity e.g. they identify a client need during a conversation and suggest a solution.
Red Star Kim
JULY 11, 2022
40% Selling (winning new clients). 10% Existing client development. 0% Referrer development. Develop tactics and campaigns. Content and event planning. 11% Marketing/BD fundamentals. 56% Marketing/BD planning process. 33% Overcoming marketing/BD planning issues. 30% All of them. 70% Industry or sector.
SmartKarrot
FEBRUARY 16, 2023
Role: Customer Success Executive Location: Austin, TX, United States (Hybrid) Organization: Axon As a Customer Success Executive you’ll be a consultant and a spokesperson for your clients, holding frequent phone calls and in-person meetings to direct strategy and execution for reaching each client’s particular goals.
SmartKarrot
FEBRUARY 3, 2022
Apply here: [link] Role: Customer Success Manager Location: London, England, United Kingdom Organization: Cover-More Group As a Customer Success Manager, you will ensure the successful implementation of the Travel Assist App and Risk Management Portal into clients. Effectively support account managers to retain existing clients.
Account Management Skills
AUGUST 24, 2021
Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships. We chatted about: – the importance of having a client development plan. – how to avoid client churn.
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