Remove Client Onboarding Remove Communication Remove Meetings Remove Stakeholders
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Key Account Manager vs Sales Manager: Navigating the World of Digital Key Account Management

DemandFarm

Meet Anna, a diligent Sales Manager at Brilliant Solutions , a thriving software company specializing in cutting-edge automation tools. They set measurable goals for their team, ensuring that the company meets its financial objectives. Key Account Managers: Coordinate custom solutions for client-specific issues.

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Jan 10 – Customer Success Jobs 

SmartKarrot

Refining and adding to the initial strategy laid out in sales for key accounts through collaboration with all key internal and external stakeholders. Implementing a defined strategy to aid and hold clients accountable to their overall video goals from the timing of production to using the videos to gain ROI. Apply here: [link].

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May 19 – Customer Success Jobs

SmartKarrot

Role: Director, Client Success Location: Remote, United States Organization: MediaMath As a Director of Client Success, you will own and develop strong relationships with the client and key stakeholders from C-suite to Hands-in-keyboards. Keep regular meetings with key stakeholders & running Business Reviews.

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Oct 18 – Customer Success Jobs

SmartKarrot

Role: Director, Client Success Location: Remote, United States Organization: MediaMath As a Director of Client Success, you will own and develop strong relationships with the client and key stakeholders from C-suite to Hands-in-keyboards. Prepare detailed reports on the status of clients and create strategies for growth.

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Jun 11 – Customer Success Jobs

SmartKarrot

Develop relationships with C-Suite, EVP, and SVP stakeholders at the financial institution customers. Develop a strong relationship with clients based on value add, expertise, and being a trusted partner. Manage adoption across all stakeholders for Measured products and services. Help manage upsell processes and procedures.

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Jun 18 – Customer Success Jobs

SmartKarrot

Effectively communicate customer learnings to the sales and product team to help direct the roadmap of the company. Manage all aspects of client onboarding, including gathering information from customers, conducting webinar trainings and initial account setup. Review meetings, creating roadmaps and strategy review.

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Dec 4 – Customer Success Jobs

SmartKarrot

Develop and Execute retention strategies and renewal processes that meet or exceed the stated retention targets. Communicate enhancement opportunities & product feedback across engineering, product, sales & marketing. Develop client onboarding plan and work with new clients to ensure smooth onboarding.