SmartKarrot

APRIL 3, 2023

Role: Customer Success Manager Location: Berlin, Germany (Hybrid) Organization: Ultimate As a Customer Success Manager you’ll assist 15-20 mid-market customers as their main point of contact during the installation and growth phases of their automation journey.

Customer Success 15

Customer Success Client Onboarding Retail Onboarding 15

Insightly

FEBRUARY 18, 2022

In one of DoubleCheck’s recent new win/loss program client onboarding sessions with a midsize enterprise software vendor, the CMO stated, “We felt like the pre-sales support we received wasn’t great, so we didn’t think the solution was worth the extra price.” . 6 Single Customer View Benefits. No more data duplication.

CRM 98

CRM Decision-making Client Onboarding Customer Experience 98

SmartKarrot

JUNE 14, 2021

Role: Director of Customer Success Location: Tampa, FL, US Organization: Vector Solutions As a Director of Customer Success, you will drive the service strategy and accountable for performance and customer satisfaction. Develop and implement effective strategies for ensuring client engagement and adoption.

Customer Success 10

Customer Success Finance Investors Client Onboarding 10

SmartKarrot

JUNE 11, 2021

Role: VP of Customer Success Location: New York, NY, US Organization: Narmi As a VP of Customer Success, you will grow and build a product-led Customer Success organization to ensure scalability as Narmi onboards dozens of new customers over the next few years.

Customer Success 10

Customer Success Onboarding Client Onboarding Stakeholders 10

SmartKarrot

MAY 24, 2021

Defining and optimizing the client onboarding lifecycle based on client segmentation. Helping drive new business growth through greater client advocacy and referrals. Work with Incredible Health partners to identify and develop upsell and expansion opportunities across the customer base. Apply here: [link].

Customer Success 10

Customer Success Onboarding Client Onboarding Finance 10

SmartKarrot

DECEMBER 4, 2020

Role: VP Customer Success Location: Salt Lake City, UT, US Organization: NICE inContact As a VP of Customer Success, you will be a senior leader in the matrix organization of Technical Success, working with Professional Services, Technical Support, and other customer-facing teams to ensure customer outcomes.

Customer Success 10

Customer Success Client Onboarding Stakeholders Onboarding 10

Zendesk

APRIL 1, 2022

The band members face the audience, delivering an experience that creates loyal fans—similar to how your customer success managers (CSMs) work with your customers one-on-one. Customer success operations (CS Ops) is the behind-the-scenes crew that helps customer success managers excel at their jobs.

Customer Success 97

Customer Success Logistics Onboarding CRM 97

SmartKarrot

MARCH 14, 2022

Role: Vice President Customer Success – AI Software Location: New York, NY, US (On-site) Organization: BD Strategy Partners As a Vice President of Customer Success, you will evaluate and where appropriate, implement improvements to CS/AM workflow processes. Lead by example and with enthusiasm and compassion.

Customer Success 3

Customer Success Client Onboarding Onboarding Government 3

SmartKarrot

JULY 16, 2020

Of the many old adages in the customer success business, one says that keeping the clients that are already using your software is way better than attracting the new ones. Client retention is all about acquiring your customers, boosting revenue, and saving up the company’s money. Love and Light!

Acquisition 10

Acquisition Client Onboarding Customer Success Onboarding 10

SmartKarrot

SEPTEMBER 25, 2020

This calls out to be one of the client onboarding best practices. It doesn’t matter if the sale is a matter of seconds (buying an article of clothing) or a couple of years (selling software to whole companies) but in selling you have created the opportunity for a relationship. AI-enabled chat boxes too.

Onboarding 8

Onboarding Artificial Intelligence Brainstorming Client Onboarding 8

SmartKarrot

AUGUST 5, 2021

Role: Enterprise, Customer Success Director Location: Santa Barbara, CA, US Organization: Impact As an Enterprise Customer Success Director, you will be delivering world-class support to the top clients. The post Aug 05 – Customer Success Jobs appeared first on SmartKarrot l Comprehensive Customer Success.

Customer Success 12

Customer Success Client Onboarding Onboarding Decision-making 12

PandaDoc

MAY 8, 2023

Customer service agents need the right tools in order to create outstanding customer interactions. That includes automation tools, ticketing systems, strong workflows, CRM software, live chat software, and so much more. Let’s take a look at some of the best customer service software for support teams in 2023.

Software 52

Software Software Communication Publishing 52