Red Star Kim
MARCH 16, 2023
Remember face-to-face significantly more effective with existing client referrals Link cross referral approach into KAM programme Use some of the tools from today as a way to invite the M&BD team into the ad hoc / currently not delivering programme that exists just now Understand that the diamond model is key – Measurable actions (i.e.
Red Star Kim
JUNE 15, 2023
Fame for accountants and professional services firms “tool for general financial research, benchmarking analysis, screening acquisition targets for your clients, client onboarding, company secretarial services and business development”. 800,000 global company profiles and 15,000 reports.
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SmartKarrot
DECEMBER 1, 2022
Role: Head of Customer Success Location: Remote, United States Organization: GoodTime.io As a Head of Customer Success, you will set the vision and develop strategic goals for the department, based on a substantial understanding of modern creative workflows, working with leadership to set and track department goals and metrics.
SmartKarrot
JANUARY 10, 2023
Oversee the end-to-end customer journey, including onboarding, program management, retention, and expansion opportunities that drive account-level revenue growth in carbon offsets, supply chain reporting, and future offerings. Track team metrics and report performance data to CS leadership on a regular basis. Apply here: [link].
SmartKarrot
SEPTEMBER 7, 2022
Execute on a customer business outcomes-driven strategy to ensure successful onboarding, adoption, retention, renewal, and expansion of your customer portfolio. Collaborate with customer value leadership to drive growth and scalability through ongoing internal Databook projects and initiatives. Manage and coach the inbound phone team.
SmartKarrot
JUNE 12, 2023
As we scale the client onboarding programme, we will improve, implement, and streamline internal processes. Think creatively to address issues and pay attention to clients’ needs. Co-ordinates the creation of status reports to give stakeholders, leadership, and the Customer Success team monitoring and management.
SmartKarrot
JUNE 18, 2021
Role: Associate Director, Customer Success Location: Remote, United States Organization: AKASA As an Associate Director of Customer Success, you will demonstrate revenue cycle expertise by conducting customer onboarding and implementation activities such as process mapping or workflow review. Hire, mentor, and train customer success team.
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