SmartKarrot

DECEMBER 1, 2022

Manage software defects reported by clients, log them into a defect tracking system and work with client support managers for resolution. Strengthen and expand relationships with executive decision-makers and key stakeholders at many of the largest strategic accounts. Apply here: [link]. Apply here: [link].

Customer Success 19

Customer Success Client Onboarding Onboarding Key Account Management 19

SmartKarrot

OCTOBER 18, 2022

Role: Director, Client Success Location: Remote, United States Organization: MediaMath As a Director of Client Success, you will own and develop strong relationships with the client and key stakeholders from C-suite to Hands-in-keyboards. Complete and monitor the departmental budget for Relationship Managers.

Customer Success 19

Customer Success Facilitation Client Onboarding Onboarding 19

SmartKarrot

JANUARY 16, 2023

Role: Director – Customer Success Location: Morrisville, NC, United States Organization: Lenovo As a Director – Customer Success, you will manage and grow a global Customer Success organization. Manage complex, cross-functional customer implementations for new product deployments. Apply here: [link]. Apply here: [link].

Customer Success 19

Customer Success Client Onboarding Onboarding Stakeholders 19

SmartKarrot

APRIL 19, 2022

Partner closely with Arable’s Sales and Product organizations to seamlessly translate customer value opportunities into new solutions and expansion sales opportunities. Deliver on revenue growth and understand the overall measurable growth of client base.

Customer Success 19

Customer Success Client Onboarding Performance Review Customer Value 19

SmartKarrot

JUNE 11, 2021

Deploy a team to project manage key customer deliverables and ensure on-time delivery. Help manage upsell processes and procedures. Develop relationships with C-Suite, EVP, and SVP stakeholders at the financial institution customers. Manage adoption across all stakeholders for Measured products and services.

Customer Success 10

Customer Success Onboarding Client Onboarding Stakeholders 10

Arpedio

MARCH 5, 2024

In today’s fast-paced business environment, maintaining strong relationships with clients is paramount to success. This is where effective account management comes into play. Importance of Efficient Account Management Efficient account management is essential for several reasons.

Account Management 52

Account Management Management Client Relationships Facilitation 52

SmartKarrot

APRIL 20, 2021

Apply here: [link] Role: Director of Customer Success Location: Boise, ID, US Organization: QDM Inc As a Director of Customer Success, you will manage a growing team of client success specialists and work with them to optimize performance and processes for the clients they directly manage.

Customer Success 10

Customer Success Client Onboarding Stakeholders Onboarding 10

SmartKarrot

JUNE 18, 2021

Role: Associate Director, Customer Success Location: Remote, United States Organization: AKASA As an Associate Director of Customer Success, you will demonstrate revenue cycle expertise by conducting customer onboarding and implementation activities such as process mapping or workflow review. Hire, mentor, and train customer success team.

Customer Success 10

Customer Success Onboarding Client Onboarding Finance 10

SmartKarrot

DECEMBER 4, 2020

Provide leadership to individuals on team(s) through coaching, feedback, development goals, and performance management. Communicate enhancement opportunities & product feedback across engineering, product, sales & marketing. Closely manage and nurture accounts to identify and eliminate the risk of attrition.

Customer Success 10

Customer Success Client Onboarding Stakeholders Onboarding 10

SmartKarrot

JULY 22, 2020

Role: Customer Success Manager Location: American Fork, Utah, US Organization: Domo, Inc. As a Customer Success Manager, you will have to understand the overall vision of the company and help stakeholders achieve business success through the Domo platform. Drive product adoption and identify growth opportunities.

Customer Success 10

Customer Success Client Onboarding Onboarding Client Relationships 10

SmartKarrot

MAY 24, 2021

Defining and optimizing the client onboarding lifecycle based on client segmentation. Influencing future lifetime value through higher product adoption, client satisfaction, and overall health scores. Support the CS Team in developing scalable and effective processes for ongoing management of many complex accounts.

Customer Success 10

Customer Success Onboarding Client Onboarding Finance 10

SmartKarrot

JULY 22, 2021

Role: Director, Customer Success Location: Austin, TX, US Organization: StitcherAds As a Director of Customer Success, you will build customer success processes & lead/manage/mentor a growing team of CSMs. Develop key relationships with customer contacts ranging from daily users to executive stakeholders.

Customer Success 10

Customer Success Onboarding Client Onboarding Publishing 10

SmartKarrot

FEBRUARY 2, 2021

Launch and manage AB and multivariate testing across P4’s portfolio of sites. Apply here: [link] Role: Customer Succes Manager Location: London, England, United Kingdom Organization: Office App As a Customer Success Manager, you will be responsible for full accountability of client portfolio from contract signature.

Customer Success 8

Customer Success Client Onboarding Customer Experience Onboarding 8

SmartKarrot

JANUARY 10, 2022

Role: Customer Success Director Location: Austin, TX, US (On-site) Organization: Cognite As a Customer Success Director, you will be responsible for managing the relationship with Cognite customers. Developing a trusted advisor relationship with key stakeholders and executive sponsors. Targeted on 85% of existing license renewals.

Customer Success 3

Customer Success Client Onboarding Onboarding Stakeholders 3

SmartKarrot

OCTOBER 1, 2022

Sustain ongoing, detail-oriented relationship management with client decision makers including C-suite executives. Manage a team of Customer Success Managers, enabling them to grow and achieve their targets. Work with the Talent Directors to identify client opportunities and support commercial conversations.

Customer Success 3

Customer Success Logistics Client Onboarding Onboarding 3

SmartKarrot

JUNE 23, 2022

Role: VP, Customer Success Location: New York, NY, US (On-site) Organization: Dandy As a VP of Customer Success, you will manage a team of Customer Pods with CSMs tasked to drive material growth in a book of business of 200-300 dental practices. Partner closely with Sales to maximize the flow of qualified expansion opportunities.

Customer Success 3

Customer Success Client Onboarding Onboarding Finance 3

SmartKarrot

APRIL 11, 2022

Hold your team accountable for performance metrics related to resolving customer service issues, completing new client onboarding, consistently conducting client product training, and identifying and closing renewal and revenue growth opportunities. Role: Senior Customer Success Manager. Role: Customer Success Manager.

Customer Success 3

Customer Success Onboarding Client Onboarding Strategic Thinking 3

SmartKarrot

FEBRUARY 28, 2022

Collaborating with Bidgely Sales and Business Development team to present the solution in a comprehensive and compelling way to win business. Presenting regularly to the customer and Bidgely stakeholders on the health of projects and solutions. Identifying and managing risk areas in a proactive manner.

Customer Success 3

Customer Success Client Onboarding Stakeholders Onboarding 3

Zendesk

APRIL 1, 2022

The band members face the audience, delivering an experience that creates loyal fans—similar to how your customer success managers (CSMs) work with your customers one-on-one. Customer success operations (CS Ops) is the behind-the-scenes crew that helps customer success managers excel at their jobs. Software evaluation.

Customer Success 97

Customer Success Logistics Onboarding CRM 97

SmartKarrot

MARCH 4, 2021

Customer onboarding is necessary to keep customers from churning. It is the first interaction between customers and the product after sale. Post the sale handoff, this is the first attachment with the company. Good onboarding is the gap between customer log in and churn. Need for a Customer Onboarding Specialist.

Onboarding 19

Onboarding Client Onboarding Communication Customer Success 19

PandaDoc

MAY 8, 2023

There are several types of support tools available, and each is designed with specific features and capabilities that can help to maximize customer satisfaction and drive sales. This helps businesses manage customer inquiries quickly and efficiently while providing better visibility into the status of any requests. Ease of use: 8.5/10

Software 52

Software Software Communication Publishing 52