Remove Client Onboarding Remove Onboarding Remove Software Remove Stakeholders
article thumbnail

Key Account Manager vs Sales Manager: Navigating the World of Digital Key Account Management

DemandFarm

Meet Anna, a diligent Sales Manager at Brilliant Solutions , a thriving software company specializing in cutting-edge automation tools. By working together, they can develop strategies and plans to cater to the needs of both new and existing clients, ensuring a seamless customer experience throughout the sales cycle.

article thumbnail

Dec 01 – Customer Success Jobs

SmartKarrot

Manage software defects reported by clients, log them into a defect tracking system and work with client support managers for resolution. Drive aggressive product adoption and account expansion by attaining a deep understanding of client needs and opportunities for upsells. Apply here: [link]. Apply here: [link].

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

June 12 – Customer Success Jobs

SmartKarrot

As we scale the client onboarding programme, we will improve, implement, and streamline internal processes. Think creatively to address issues and pay attention to clients’ needs. Install new hardware and software, as well as upgrades to existing workstations, on computers.

article thumbnail

Sep 07 – Customer Success Jobs

SmartKarrot

Execute on a customer business outcomes-driven strategy to ensure successful onboarding, adoption, retention, renewal, and expansion of your customer portfolio. Collaborate with internal Databook stakeholders to achieve agreed upon sales targets and outcomes consistently and on time. Manage and coach the inbound phone team.

article thumbnail

May 19 – Customer Success Jobs

SmartKarrot

Role: Director, Client Success Location: Remote, United States Organization: MediaMath As a Director of Client Success, you will own and develop strong relationships with the client and key stakeholders from C-suite to Hands-in-keyboards. Keep regular meetings with key stakeholders & running Business Reviews.

article thumbnail

Jun 11 – Customer Success Jobs

SmartKarrot

Role: VP of Customer Success Location: New York, NY, US Organization: Narmi As a VP of Customer Success, you will grow and build a product-led Customer Success organization to ensure scalability as Narmi onboards dozens of new customers over the next few years. Manage adoption across all stakeholders for Measured products and services.

article thumbnail

May 24 – Customer Success Jobs

SmartKarrot

Defining and optimizing the client onboarding lifecycle based on client segmentation. Ensure your team can manage relationships with clients during all phases of the client lifecycle, from implementation kick-off to value creation to renewal and expansion.