Arpedio

JANUARY 5, 2024

Join us as we explore the essence of Account Management and Customer Success, and how each plays a part in sculpting a company’s legacy in delivering exceptional customer experiences. Client Advocacy: Becoming the client’s voice within the company and ensuring their needs are met with swift action and meaningful solutions.

Account Management 52

Account Management Customer Success Management Energy and Utilities 52

Zendesk

JUNE 30, 2022

Help your new (and old) customers learn the ropes with online tutorials, videos, apps, or online appointments with a specialist. For non-software products, ensure each purchase comes equipped with installation manuals, technical sheets, or booklets. Increase lifetime customer value with improved after-sales service.

Sales 98

Sales Decision-making B2C Profitability 98

PandaDoc

OCTOBER 14, 2020

Emphasize your availability to the customer, and follow through on these promises. Great service is the best way to make your customer feel important. Look into call center software or a virtual office phone service that will make you a reliable presence for your customers. What sort of story do you want to tell?

Decision-making 111

Decision-making Sales Suppliers Advertising 111

Insightly

NOVEMBER 1, 2022

CRM Models: How They Can Boost Customer Profitability. You’ve heard of CRM software, but are you familiar with CRM models? These strategies underpin the process of managing customer data, helping to ensure you make the most of the information you gather. What Are the Benefits of Utilizing a CRM Model?

Profitability 52

Profitability CRM Value Proposition Customer Experience 52

SmartKarrot

AUGUST 24, 2022

Creating a success plan in partnership with your customer, onboarding, training, driving platform utilization, conducting routine business reviews, orchestrating resources aligned to driving customer value.

Customer Success 19

Customer Success Onboarding Client Relationships Leadership 19

SmartKarrot

SEPTEMBER 7, 2022

Help to define a data-driven approach to customer success and management to drive account growth as well as employee development. Collaborate with customer value leadership to drive growth and scalability through ongoing internal Databook projects and initiatives. Promote the value of the product.

Customer Success 19

Customer Success Stakeholders Client Onboarding Onboarding 19

Zendesk

APRIL 14, 2022

In 1997, high-level businesses began adopting a new tool: customer relationship management (CRM) software. And when CRM software is underutilized, companies can lose customers to improper follow-ups and poor customer experience. There is no single best path to increase customer conversion and retention.

CRM 52

CRM Management Software Software 52