Nutshell

MARCH 19, 2024

As the backbone of any business, the sales team needs to be efficient to meet targets and ensure the company remains profitable. 7 strategies to increase sales team productivity Best tools for boosting sales productivity Need a reliable CRM to take your sales productivity to new heights? What is sales productivity?

CRM 71

CRM Sales Software Software 71

Tidio

FEBRUARY 26, 2021

Acquiring a new customer can be up to five times more expensive than retaining an existing one ( Invespcro ) More word of mouth advertising. About 86% of loyal customers will recommend a business to family and friends ( KPMG) Increased profits. More details: Customer Segmentation. Prioritize Customer Communication .

eCommerce 52

eCommerce Acquisition Communication Retail 52

Insightly

JULY 20, 2022

Customer relationship management ( CRM ) is a software system that allows businesses to capture and store business and customer data in a single database. The brief history of CRM. CRM isn’t a new concept. Businesses have tried to maintain healthy relationships with customers since the dawn of commerce.

CRM 52

CRM Prioritization Decision-making Software 52

Insightly

JANUARY 19, 2022

How to empower your teams with CRM integration and APIs. Customer Relationship Management (CRM) integration is essential to unlocking the true power of a CRM. When done right, CRM integrations reduce organizational silos, save time, and bring an in-depth customer understanding to your entire organization. .

CRM 104

CRM Prioritization Decision-making Onboarding 104

Hubspot Sales

JUNE 8, 2020

"The positive experiences you create for your customers adds to the longevity and success of every business. The happier you are, the more likely your customers will stay and refer a friend. Keep track of every interaction your customer has with your company ( HubSpot CRM is incredibly useful for this).

B2B 91

B2B Sales Decision-making Marketing 91

Zendesk

FEBRUARY 7, 2022

It’s ultimately about making sure customers are successful in solving whatever issues they came to your business to help solve. The history of customer support. Customer support was always important. It doesn’t need to be anything crazy, but leave the customer with a little bit more than what they originally reached out for.

Decision-making 52

Decision-making Customer Experience Insurance Business Growth 52

Zendesk

NOVEMBER 1, 2021

Instead, they take steps to find the right customer information to analyze, then use those insights to strengthen the customer experience. With a deep understanding of their customers, support agents can communicate with buyers in a way that makes them feel understood and appreciated, leading to increased retention and loyalty.

Artificial Intelligence 98

Artificial Intelligence CRM Media Software 98