SmartKarrot
DECEMBER 7, 2022
Motivate and inspire customer teams, ensuring they are fully supported and empowered to deliver on their goals. Instill and drive culture and metrics focused on customer experience and service responsiveness. Manage, evaluate and improve products, processes, communications, and tools supporting customer teams.
SmartKarrot
MAY 18, 2022
Build and maintain client relationships at all levels through frequent meetings, trade shows, and continuous communication. Acting as a point of escalation internally and externally should any challenges arise with customers and seeing those through to successful resolution. Identify and mitigate risk in customer accounts.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
SmartKarrot
NOVEMBER 2, 2021
Create and implement the systems and processes to maintain strong communication with students and landlords happy, working closely with the sales team and marketing team. Implement KPIs to measure performance and report regularly on this to senior leadership. Hire and train a Customer Success team.
SmartKarrot
JULY 15, 2021
Role: Vice President of Customer Success Location: New York, NY, US Organization: 24 Seven Talent As a Vice President of Customer Success, you will work closely with the executive leadership team to develop and execute growth strategies for a subscription business. Focus on key SaaS revenue goals.
SmartKarrot
JUNE 25, 2021
Drive continuous improvement programs and processes to meet customer satisfaction, develop new services opportunities. Passion for developing teams and providing leadership to both formal and indirect reports. Partner with the CS leaders to recruit, develop, and train their teams.
SmartKarrot
JUNE 24, 2021
Work with Customer Success Manager to fully represent the voice of the customer – identify and convey customer feedback and use cases. Work with Thentia’s leadership to identify trends and uncover opportunities for new or improved successful engagements, customer training offerings and product feedback.
SmartKarrot
OCTOBER 6, 2022
To ensure that the customers are satisfied To improve customer retention. Their job role requires them to oversee the entire customer life cycle and ensure they are satisfied with the products or services offered. The account managers have to act as the customers’ guide to the entire organization. .
Expert insights. Personalized for you.
19 
Let's personalize your content