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Exploring the Influence of AI on Leadership Roles – an experiment by a CEO

MDI Training

Complex interpersonal communication Interpreting body language, non-verbal communication, and subtle signs is a human strength. In complex interpersonal situations, such as negotiations or conflict resolution, human understanding of communication is invaluable. How does AI influence the management task of delegation? Solution 1.

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Remote Selling: the new essential distance selling method

Mercuri International

The world has changed, and digital transformation has given rise to new ways of selling, including remote selling. For example: the ease of organizing appointments savings in travel and transport costs the confidence of being able to perform activities even during a health emergency. Soft skills for remote selling.

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Conversational CX: The next big thing for the Next Normal

Freshworks

Well, that’s digital transformation on steroids. The customer contact center is changing—morphing into an interface that allows messaging to be the dominant communication method. Why have businesses been reluctant to facilitate customer communication through these platforms? Pretty much known, wasn’t it?

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Bust: 6 Myths About Free Conference Calls!

SmartKarrot

When choosing a service, some businesses may opt into using a platform that only allows audio communication. According to a study by UCLA, only about 7% of communication is based on verbal language. Much of our communication is actually formed through eye contact, facial gestures, body posture, and more.