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Exploring the Influence of AI on Leadership Roles – an experiment by a CEO

MDI Training

Complex interpersonal communication Interpreting body language, non-verbal communication, and subtle signs is a human strength. In complex interpersonal situations, such as negotiations or conflict resolution, human understanding of communication is invaluable. His core competence is leadership in digital transformation.

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Remote Selling: the new essential distance selling method

Mercuri International

The world has changed, and digital transformation has given rise to new ways of selling, including remote selling. For example: the ease of organizing appointments savings in travel and transport costs the confidence of being able to perform activities even during a health emergency.

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How can VR help with leadership training?

MDI Training

Leading (virtual) teams to performance, through communication, collaboration, inclusion. This makes it very easy and uncomplicated to set up and transport – even for those who have no experience with VR. Performance as a (virtual) team. situationally adapted leadership. Strengthening (self-)confidence and resilience.

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Successful instruments for Employee Retention

MDI Training

Particular attention should be paid to the following: Trust employees, relinquish control Focus on independent work Strengthen initiative & Motivation Room for mistakes – talk about them & learn transparency communication Feedback culture 3. A good image requires real change and is more than clever communication.

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Conversational CX: The next big thing for the Next Normal

Freshworks

Well, that’s digital transformation on steroids. The customer contact center is changing—morphing into an interface that allows messaging to be the dominant communication method. Why have businesses been reluctant to facilitate customer communication through these platforms? Pretty much known, wasn’t it? A resounding why.

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Being more strategic – Case studies and insights (Ireland May 2023)

Red Star Kim

Competitor strategies had to be inferred from the wide range of publicly-communicated content. However, the business rebranded its £13 billion digital communications arm (30 global agency brands) in Spring 2022 from Interactive to Song. This enables early action to position your firm appropriately.

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Third Workplace – A Plea for More Flexibility

MDI Training

Transparent communication. When you are not visibly on site, transparent communication is all the more important. Aline is a strong marketing all-rounder with a passion for leadership development, digital transformation and event organisation. The strongest topics communicated were purpose & financial security.