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Effective change communication with PCM

MDI Training

This is where the Process Communication Model (PCM) can help. A great communication and personality model! In this blog, Anita Berger, Gunther Fürstberger and Masha Ibeschitz share more about the Process Communication Model (PCM) and other valuable impulses that help to consciously initiate change.

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Building a Career in Consulting — The Ultimate Guide

Hubspot Sales

Claire’s approach shows that a consultant’s core skills include analytical and problem-solving abilities, research and data gathering, communication and presentation skills, and interpersonal skills to relate with clients. Front-desk admin officers registered patients with the wrong insurance details.

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4 Agile Change Management Tools

MDI Training

Anita Berger is an executive coach, consultant and trainer specialising in leadership development and international human resource management. For more than 15 years she has worked in management and leadership positions (among others as HR- Director at Coca-Cola Hellenic and HR Manager at Konica Minolta Business Solutions). LinkedIn.

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How to lead hybrid and virtual teams successfully

MDI Training

For many leaders and their teams, the form of leadership and cooperation has shifted to the virtual space due to home offices. Design the communication processes and ensure the flow of information. How and to whom should they communicate the information? Leading hybrid and virtual teams successfully. Practical Tips.

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How the 10 Worst Ecommerce CRM Fails of All Time Could Have Been Prevented

Agile CRM

The CRM software records customer information such as name, email address, telephone number, and communication preferences. Converts website and app traffic by classifying buyers by zip code, age, links clicked, and communication preferences, to create customized engagements. Creates customized marketing through the data collected.

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7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?

SmartKarrot

The first thing to do is create an exemplary plan with a visionary leadership that will channelise teams to focus on customers. Government, banking, and insurance are the sectors with CDOs. CSO (Chief Security Officer) – Responsible for the security of the company, including business systems and communication systems.

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7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?

SmartKarrot

The first thing to do is create an exemplary plan with a visionary leadership that will channelise teams to focus on customers. Government, banking, and insurance are the sectors with CDOs. CSO (Chief Security Officer) – Responsible for the security of the company, including business systems and communication systems.