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The Business Review: a modern classic, so important also during difficult times

KAM With Passion

What is true in the private life is true in business as well, especially between a supplier and their customers. They need their suppliers to come to them with a “seek to serve” mentality. In order to understand their customer needs, in good like in bad times, suppliers need to run regular Business Reviews with them.

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How To Disagree With Your Client

Account Manager Tips

Here's some tips on how to disagree constructively. It covers question types, styles, and specific things to ask about your client's organisation, targets, industry, supplier management, and what they think of you. The world's most amazing community of key account manager. Table of Contents. The KAM Club.

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The Importance of Co-Creating Value with Every Strategic Customer

Account Manager Tips

Challenge traditional supplier-customer relationships - build partnerships and contribute resources through relationships. Constructive customer participation. Learn more about the world's most amazing community of key account managers. I discuss them in more detail in the podcast episode Be proactive.

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Competitive Advantage Examples

OnStrategyHQ

Examples for Construction/Architecture. In addition, we have unique relationships with other local contractors, government agencies, and partnerships in the construction field that create growth opportunities. Our key differentiators are: Track record for excellent work. ? We are experts in high-end architecture services.

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Help! How Do I Tell Clients About a Price Increase?

Account Manager Tips

Is there anything worse a key account manager has to do than tell clients about a price increase? or make some phone calls to alternative suppliers. In private, it's OK to share your constructive feedback but then move on. You're between a rock and hard place. Now what? . Idea in brief.