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9 CRM Tips & Tricks from HubSpot's Experts

Hubspot Sales

Imagine if every business had this level of customer knowledge and personalization. Wouldn’t you want to make your customers feel valued? That's where Customer Relationship Management (CRM) software comes in. This personalized touch makes you feel valued and leaves a lasting impression.

CRM 90
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Jul 05 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: Boulder, CO, US Organization: Floify As a Director of Customer Success, you will build, develop & maintain C-level and senior-level customer relationships for enterprise-level clients and ensure the renewal of key accounts.

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How to Improve Sales Productivity and Boost Team Efficiency

Nutshell

Higher customer retention rates: With your uber-productive sales reps on the job, your customers will have a more enriched customer experience, instilling trust and loyalty. The need for sales reps to equip themselves with advanced technical knowledge regarding their industry and offerings is now crucial to success.

CRM 71
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4 Trends Putting the “Value” Back in Value-Added Resellers

Hubspot Sales

Value-added resellers often specialize in software, hardware, and other technologies. Front-office SaaS development is booming, software is getting cheaper and more intuitive, and CEOs are concerned more about growth than point solutions. Four Software Trends IT Resellers, VARs, and Channel Partners Should Watch.

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How to create an effective customer success plan (+ a template)

Zendesk

When you make sure customers have what they need to succeed, you also win as a business. Customer success is comprised of four main pillars: building strong customer relationships, putting the customer first, providing value at every opportunity, and acting as the voice of the customer.

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What is Customer Retention? 8 Best Strategies [+Apps]

Tidio

In this guide: What customer retention is and why it matters for your business. 8 customer retention strategies to build authentic relationships. The best customer retention software on the market. Add self-service portals like a knowledge base as an extra support option. Gather Customer Feedback.

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Here’s What You Missed at TRANSFORM 2020

Showpad

Customer obsession = a great customer experience. Showpad Co-founder and President, Louis Jonckheere, spoke about creating an easy B2B customer experience. . Customers are not just buying based on price anymore; they’re buying based on the experience they have with a company. We’ve got you covered.