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Aug 29 – Customer Success Jobs

SmartKarrot

Role: Senior Customer Success Manager Location: Boston, MA, US Organization: LeanIX As a Senior Customer Success Manager, you will be responsible for the retention of customer accounts by ensuring continuous communication and relentless support and guidance. Execute consulting projects with customers.

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Dec 20 – Customer Success Jobs

SmartKarrot

Role: Head of Customer Success Location: Remote, United States Organization: Givelify As a Head of Customer Success, you will collaborate cross-functionally with Marketing, Revenue Operations, and Data Science/Analytics teams to own, develop, and execute strategies to increase customer retention and lifetime value at scale.

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Here’s What You Need to Sell your SaaS Product to Enterprise Customers

Openview

According to a recent study by MuleSoft, 52% of SaaS vendors report that over half of their customers require integration, and 87% viewed integration as a major hurdle in the sales process. Often, you will be required to actually show them a sanitized copy of your DR and BC plans during the procurement process. Account Management.

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Mar 31 – Customer Success Jobs

SmartKarrot

Role: Vice-President, Customer Success Location: Greater Chicago Area, US Organization: Davisware As a Vice-President of Customer Success, you will achieve targeted Go-Live Dates to maximize Annual Recurring Revenues (ARR) through robust customer management, including effective hand-off to the account management team at go-live.

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Your First 90-Day Plan as a New VP of Customer Success

SmartKarrot

A big toast on reaching the pinnacle of customer success in your organization. And to ease the nervous energy, I have prepared a roadmap specifically for you to accomplish what you need to do in the first 90 days as a new VP of Customer Success. Understanding customers is crucial for retaining them for an extended period.

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Top 10 SaaS Management Platforms 2022

SmartKarrot

Productiv is a SaaS management tool that renders application engagement insights and analytics that can help you as a company to understand how your staff engages with software to collaborate and work with. It transforms a company’s cloud software stack into a readable, user-friendly dashboard. BetterCloud. Asset Sonar.

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Seismic Acquires Percolate to Create Exceptional Content Experiences at Every Point in the Customer Journey

SBI

With this acquisition, Seismic strengthens its ability for marketers to deliver personalized and compelling content throughout the entire customer journey and across all channels. Qstream can be used for sales onboarding or ongoing reinforcement and can test and reinforce sales qualification skills, sales negotiation, & product knowledge.