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Dec 20 – Customer Success Jobs

SmartKarrot

Role: Head of Customer Success Location: Remote, United States Organization: Givelify As a Head of Customer Success, you will collaborate cross-functionally with Marketing, Revenue Operations, and Data Science/Analytics teams to own, develop, and execute strategies to increase customer retention and lifetime value at scale.

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Aug 29 – Customer Success Jobs

SmartKarrot

Role: Senior Customer Success Manager Location: Boston, MA, US Organization: LeanIX As a Senior Customer Success Manager, you will be responsible for the retention of customer accounts by ensuring continuous communication and relentless support and guidance. Execute consulting projects with customers.

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Here’s What You Need to Sell your SaaS Product to Enterprise Customers

Openview

According to a recent study by MuleSoft, 52% of SaaS vendors report that over half of their customers require integration, and 87% viewed integration as a major hurdle in the sales process. Often, you will be required to actually show them a sanitized copy of your DR and BC plans during the procurement process. Account Management.

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Revenue Operations / RevOps Career Path: What It Is & How to Get Started

Insightly

While there’s no universal definition of the term “revenue operations,” the primary focus of rev ops is aligning sales, marketing, and customer success operations across the entire customer lifecycle. At the same time, today’s organizations have more customer data at their disposal than ever before.

Finance 52
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Revenue Operations / RevOps Career Path: What It Is & How to Get Started

Insightly

While there’s no universal definition of the term “revenue operations,” the primary focus of rev ops is aligning sales, marketing, and customer success operations across the entire customer lifecycle. At the same time, today’s organizations have more customer data at their disposal than ever before.

Finance 52
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Benefits of Digital Key Account Management for Large Businesses

DemandFarm

All of our customers are Salesforce users. I didn’t want to add to the tech stack and have other random bits of software outside of that,” – Andrew Collings. Additionally, when interacting with the Customer Success Team, having a digital account management system in place improves communication with customers.

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Mar 31 – Customer Success Jobs

SmartKarrot

Role: Vice-President, Customer Success Location: Greater Chicago Area, US Organization: Davisware As a Vice-President of Customer Success, you will achieve targeted Go-Live Dates to maximize Annual Recurring Revenues (ARR) through robust customer management, including effective hand-off to the account management team at go-live.