Customer Think

DECEMBER 4, 2022

Value Centers are what were traditionally thought of as cost centers. Later we tried to make these profit centers. They really need to be value centers. Some companies have tried to convert these into profit centers. This then converts service users into advocates of the company, increasing its sales, and thereby profits.

Suppliers 75

Suppliers Government Profitability Procurement 75

OnStrategyHQ

MAY 17, 2023

Purpose & Values Workshops (2 Parts) Time Allocation: ~180 mins. Attendees: Leadership and direct reports. Core Values Workshop Time Allocation: ~90 mins. Attendees: Leadership and direct reports. Just the leadership team, or also all staff? Output: Completed 5-7 values with behaviors. Pre-Work: None.

Organization 40

Organization Brainstorming Leadership Decision-making 40

SmartKarrot

APRIL 21, 2022

This means anticipate and plan for customer needs. To ensure long-term growth of businesses, they need to develop a customer-centric mindset. The first thing to do is create an exemplary plan with a visionary leadership that will channelise teams to focus on customers.

Digitalization 10

Digitalization Customer Life Cycle Cybersecurity Government 10

SmartKarrot

APRIL 21, 2022

This means anticipate and plan for customer needs. To ensure long-term growth of businesses, they need to develop a customer-centric mindset. The first thing to do is create an exemplary plan with a visionary leadership that will channelise teams to focus on customers.

Digitalization 10

Digitalization Customer Life Cycle Cybersecurity Government 10