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Report: IT leaders tackle new challenges with security, AI & CX

Zendesk

While digital transformation and systems integration are a constant, customer and employee experience, AI and data security top of mind for IT leaders. To foster a better customer experience, businesses need to invest in tools that are secure, up-to-date, and allow for personalization, while ensuring cohesion across their organization.

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In Dialogue with Michael Kolleger: Leadership 4.0 – AI in Transition

MDI Training

These models helped the bank make informed investment decisions, minimize risks, and optimize its portfolio management. It learns from information, draws conclusions, and makes decisions, much like we humans do. This includes privacy, bias mitigation, and transparent decision-making by AI systems.

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Challenges in Digital Key Account Management Adoption and the need for Change Management

DemandFarm

Maturity Level and Discipline Before adopting Digital KAM tools , businesses need to assess their readiness to leverage these tools effectively. This requires having a clear understanding of the organization’s maturity level and discipline. Ensuring that you have the right early adopters is essential for showing value.

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Managed Services vs Professional Services: Explained

Planview

For services professionals today, there are many discussions centered around the differences between managed services vs professional services, as well as which one is the right fit for your organization. Professional services organizations can also vary based on their structure. Most if not all their revenue is derived from services.

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Is It Time to Reskill the C-Suite: A Peek into the Future?

SmartKarrot

Reskilling or upskilling the C-suite will reinvent how the organization grows and succeeds. It is more important than ever to retrospectively handle new distractions, adapt to modern technologies, or make a mark in the business space. An enabler of change in the organization is what the C-suite leader is. contact-form-7].

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Seismic Acquires Percolate to Create Exceptional Content Experiences at Every Point in the Customer Journey

SBI

The unification of two essential pillars in the marketing technology stack will also offer comprehensive insights and data for marketers to make full-scale, intelligent improvements to their entire content investment. With iPresent, you can organize your existing collateral in a way that’s intuitive for your salespeople (think Netflix).