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Report: IT leaders tackle new challenges with security, AI & CX

Zendesk

While digital transformation and systems integration are a constant, customer and employee experience, AI and data security top of mind for IT leaders. To foster a better customer experience, businesses need to invest in tools that are secure, up-to-date, and allow for personalization, while ensuring cohesion across their organization.

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In Dialogue with Michael Kolleger: Leadership 4.0 – AI in Transition

MDI Training

In order to successfully deploy artificial intelligence (AI) in their area of responsibility, a leader should have several skills and attributes : Strategic vision : the ability to develop and communicate a clear vision and strategy for the use of AI in the organization. These could be tasks with high data content or routine tasks.

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The Intersection of Big Data, Customer Experience (CX), and Digital Transformation

SBI Growth

Joining us on the is Mark Lister, he is the Chief Digital Officer for Ness, a digital engineering company that designs and builds digital platforms and software that helps organizations engage customers, differentiate their brands, and drive revenue growth.

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Challenges in Digital Key Account Management Adoption and the need for Change Management

DemandFarm

Maturity Level and Discipline Before adopting Digital KAM tools , businesses need to assess their readiness to leverage these tools effectively. This requires having a clear understanding of the organization’s maturity level and discipline. How does one go about championing a change to Digital Key Account Management?

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3 Key Risks for IoMT Product Development

Planview

Cybersecurity. No technology conversation is complete without discussing cybersecurity. Cybersecurity protection must be one of the most critical features of a connected device. To combat cybersecurity threats, security must be top of mind throughout the development, design, and production phases. Compliance.

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Managed Services vs Professional Services: Explained

Planview

For services professionals today, there are many discussions centered around the differences between managed services vs professional services, as well as which one is the right fit for your organization. Professional services organizations can also vary based on their structure. Most if not all their revenue is derived from services.

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Is It Time to Reskill the C-Suite: A Peek into the Future?

SmartKarrot

Reskilling or upskilling the C-suite will reinvent how the organization grows and succeeds. However, C-suite executives and leaders need to be reskilled and upskilled to lead their organizations in a better manner. An enabler of change in the organization is what the C-suite leader is. Like what you are reading? contact-form-7].