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Report: IT leaders tackle new challenges with security, AI & CX

Zendesk

While digital transformation and systems integration are a constant, customer and employee experience, AI and data security top of mind for IT leaders. With the last few years framed by both economic volatility and rapid changes in technology – namely in advancements in AI – priorities are shifting.

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In Dialogue with Michael Kolleger: Leadership 4.0 – AI in Transition

MDI Training

Cybersecurity : AI can help monitor networks and systems for threats and take quick countermeasures. Digital transformation : leaders must successfully guide their companies through digital transformation, which means adapting business models, processes and culture to remain competitive.

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Top 2023 SMB technology predictions that business owners want to know

ACT

Cybersecurity. Cybersecurity protects small businesses from becoming victims of cybercrime, like data breaches where your data or your customers are exposed. Since a good reputation and profitability are two vital elements of a business’s success, more small business owners are looking for cybersecurity tools and insurance.

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The Intersection of Big Data, Customer Experience (CX), and Digital Transformation

SBI Growth

Joining us on the is Mark Lister, he is the Chief Digital Officer for Ness, a digital engineering company that designs and builds digital platforms and software that helps organizations engage customers, differentiate their brands, and drive revenue growth.

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3 Key Risks for IoMT Product Development

Planview

Cybersecurity. No technology conversation is complete without discussing cybersecurity. Cybersecurity protection must be one of the most critical features of a connected device. To combat cybersecurity threats, security must be top of mind throughout the development, design, and production phases.

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Challenges in Digital Key Account Management Adoption and the need for Change Management

DemandFarm

This type of support also means that there is a clear understanding of the goals and objectives of the digital transformation and that everyone is working towards the same vision. However, it also comes with its challenges, including resistance to change, integration with existing systems, data management, cost, and cybersecurity.

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Campaigns, thought leadership and project management – Early engagement, scoping and risk management

Red Star Kim

20% Lack of fee-earner engagement 20% Lack of M&BD time/resource 20% Integration with other aims/projects/campaigns 13% Culture (politics, lack of rewards) 7% Lack of senior support 7% Unclear or unrealistic aims/expectations 7% Scope creep 7% Poor internal communications/silo mentality Related campaigns, thought leadership and project management (..)