article thumbnail

Challenges in Digital Key Account Management Adoption and the need for Change Management

DemandFarm

Digital Key Account Management is the process of managing and growing a company’s most important customers using digital tools and technologies. However, adopting Digital solutions for your Key Account Management process comes with its set of challenges.

article thumbnail

The Intersection of Big Data, Customer Experience (CX), and Digital Transformation

SBI Growth

Joining us on the is Mark Lister, he is the Chief Digital Officer for Ness, a digital engineering company that designs and builds digital platforms and software that helps organizations engage customers, differentiate their brands, and drive revenue growth.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

In Dialogue with Michael Kolleger: Leadership 4.0 – AI in Transition

MDI Training

Read this interview to join us in broadening your digital horizons and gaining more insight into the complexities of AI transformation. Cybersecurity : AI can help monitor networks and systems for threats and take quick countermeasures. Hello dear Michael, thank you for taking the time for this interview!

article thumbnail

Report: IT leaders tackle new challenges with security, AI & CX

Zendesk

While digital transformation and systems integration are a constant, customer and employee experience, AI and data security top of mind for IT leaders. To stay ahead in a competitive, rapidly changing digital landscape, businesses are being forced to reassess their tech stack and priorities.

article thumbnail

3 Key Risks for IoMT Product Development

Planview

Digitally enhanced experiences and advancements in high-speed networking technologies are hitting the medical industry at the right time. Connected medical devices had been increasing for years, but the pandemic accelerated the adoption of digital healthcare solutions for both patients and providers. Cybersecurity.

article thumbnail

Top 2023 SMB technology predictions that business owners want to know

ACT

Cybersecurity. Cybersecurity protects small businesses from becoming victims of cybercrime, like data breaches where your data or your customers are exposed. Since a good reputation and profitability are two vital elements of a business’s success, more small business owners are looking for cybersecurity tools and insurance.

article thumbnail

Campaigns, thought leadership and project management – Early engagement, scoping and risk management

Red Star Kim

I’ve worked on a lot of digital projects in the past but want to refresh my knowledge and transfer skills to comms projects and campaigns.