article thumbnail

People are the Problem with Cybersecurity—Just Not the Ones You Think

Customer Think

According to The Cybersecurity and Infrastructure Security Agency (CISA), the theme demonstrates that while cybersecurity may seem like a complex subject, ultimately, it’s really all about people. The purpose is to ensure all organizations make smart decisions when it comes to […].

article thumbnail

Report: IT leaders tackle new challenges with security, AI & CX

Zendesk

Our research shows that the vast majority of IT leaders think that both CX and EX are a high priority, with 70 percent reporting a high level of pressure across the organization to make IT decisions that enhance the customer experience. Despite uncertainty, AI cannot be ignored.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Challenges in Digital Key Account Management Adoption and the need for Change Management

DemandFarm

This requires having a clear understanding of the organization’s maturity level and discipline. Is the organization ready to adopt a digital approach to account planning, and does it have the discipline to use it effectively? It’s important to make sure that the requirements are aligned before implementing anything.

article thumbnail

Key Performance Indicators (KPIs): The Ultimate Guide

ClearPoint Strategy

We put together this guide to help organizations like yours get more out of their KPIs. Here’s how we define KPIs : Key performance indicators (KPIs ) are the subset of performance indicators most critical to your business at the highest level of your organization. Download this list to see 56 objectives organizations commonly track.

article thumbnail

AI for Business Transformation I Use AI as Your Mission Multiplier

OnStrategyHQ

So, what does that mean for your organization? The transformative power of AI for business is a tangible reality for organizations and companies to multiply their mission and gain a competitive edge. AI has changed everything – and there is no strategy without a clear approach for how AI will transform your organization.

article thumbnail

How to Develop AI Guiding Principles

OnStrategyHQ

Welcome to the journey of defining responsible AI within your organization! This post is part of a series that will help you articulate distinct and actionable guiding principles for responsible AI in your organization. Using AI without guiding principles or guardrails exposes your organization, data privacy, and security risks.

article thumbnail

Managed Services vs Professional Services: Explained

Planview

For services professionals today, there are many discussions centered around the differences between managed services vs professional services, as well as which one is the right fit for your organization. Professional services organizations can also vary based on their structure. Most if not all their revenue is derived from services.