Yesler

AUGUST 27, 2019

A lot of companies still don’t make the connection between a good user experience and value to their business. Especially for our clients—technology companies selling to businesses—a website is critical for making a good impression and providing value by making it easy for visitors to find what they are looking for.

Facilitation 52

Facilitation Customer Experience Decision-making Stakeholders 52

SBI

JULY 1, 2020

The Revegy Customer Optimization Wheel outlines the common practices we have identified that make leading companies successful at securing bigger deals over shorter sales cycles with more predictability. This is a dramatic shift from backward-looking, record keeping activities to revenue-driving strategic thinking.

Account Planning 72

Account Planning Decision-making Stakeholders Leadership 72

Mike Kunkle

NOVEMBER 21, 2023

This shift from account management to proactive hunting for new business requires a fundamentally different skill set (and possibly a different make-up or Sales DNA). There are more decision makers in the committee, and they are seeking detailed information, case studies, ROI analyses, and robust decision support.

Acquisition 272

Acquisition Sales Decision-making Account Management 272

SmartKarrot

JANUARY 30, 2024

This information, coupled with an industry-standard framework known as the OGSM model (Objectives, Goals, Strategies, and Measurement), forms the basis of a success plan. I employ a pyramid-style mapping of stakeholders, identifying their roles and influence in decision-making.

Management 10

Management Customer Success Stakeholders Strategic Thinking 10

SmartKarrot

JANUARY 30, 2024

This information, coupled with an industry-standard framework known as the OGSM model (Objectives, Goals, Strategies, and Measurement), forms the basis of a success plan. I employ a pyramid-style mapping of stakeholders, identifying their roles and influence in decision-making.

Management 10

Management Customer Success Stakeholders Strategic Thinking 10

Red Star Kim

SEPTEMBER 5, 2023

Neuroplasticity There’s a detailed section on brain basics (including explanations on neurons, neurotransmitters and brainwaves) for those who are unfamiliar with neuroscience which you’ll need to make sense of the later content of the book. Soft skills It’s jam-packed with research evidence, so you know the information is reliable.

Facilitation 147

Facilitation e-Learning Emotional Intelligence Key Account Management 147

DemandFarm

APRIL 26, 2023

Key account managers work with a range of individuals within a client organization, from end-users to decision-makers to CEOs. Written and spoken communication skills: Facilitating communication between all parts of their organization and those of their key accounts is a primary job of key account managers.

Key Account Management 52

Key Account Management Account Management Interpersonal Skills Management 52

Help Scout

APRIL 11, 2019

In addition, we’ll give you a $2,500 bonus to make sure you can do something fun while you are away. I can take a half day to do some strategic thinking and planning without getting distracted. Loosening my grip means learning when to facilitate instead of own, advise instead of decide, and serve instead of lead.

Decision-making 40

Decision-making Facilitation Communication Remote Working 40