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Charting a course to digital transformation in the passenger transportation industry

Zendesk

The legacy systems of the past simply can’t keep up with the more innovative tools that have entered the market in the last 10 to 15 years. With more modern and flexible solutions, you can integrate old systems with newer ones and start charting a course to digital transformation.

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How to prioritize your CX budget

Zendesk

Retail & Ecommerce. Retail and ecommerce were early adopters of new technology in the face of the pandemic, with brands in China pivoting online in the earliest phases of the lockdown. This set a huge precedent for retailers globally, many asking themselves for the first time how to make the most of their digital presence.