Zendesk
MARCH 6, 2023
The transportation industry has been slow to modernize its digital infrastructure, resulting in frustrating experiences for crews, support staff, and passengers alike. The legacy systems of the past simply can’t keep up with the more innovative tools that have entered the market in the last 10 to 15 years.
Zendesk
APRIL 7, 2021
But it turned out there were still experiences to build and offer—and there will be as long as there are customers and innovative business leaders who want to meet those needs. The Great Compression ” refers to our forced, collective digital transformation, which compressed the timeline of evolution into months instead of years.
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Zendesk
MAY 3, 2021
Retail & Ecommerce. Retail and ecommerce were early adopters of new technology in the face of the pandemic, with brands in China pivoting online in the earliest phases of the lockdown. This set a huge precedent for retailers globally, many asking themselves for the first time how to make the most of their digital presence.
Insightly
JULY 25, 2023
For example, say your firm sells eCommerce software and about 50% of your current clients come from businesses that also use a specific ERP software. These gaps are opportunities to innovate your product and/or offer additional, companion products. This profile can identify gaps in your product-market fit.
SmartKarrot
FEBRUARY 15, 2022
Through her ‘The Modern Customer’ Podcast, Morgan aims to provide detailed insights about customer-focused digital transformation. Marsha Collier has authored 48 books about customer service, social engagement, and eCommerce. Bob Thompson. Marsha Collier. Pete Abilla. Pete Abilla is a well-known growth marketing leader.
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