Digital Transformation eCommerce Innovation Profitability 
Zendesk
MAY 3, 2021
Retail & Ecommerce. Retail and ecommerce were early adopters of new technology in the face of the pandemic, with brands in China pivoting online in the earliest phases of the lockdown. This set a huge precedent for retailers globally, many asking themselves for the first time how to make the most of their digital presence.
Insightly
JULY 25, 2023
An ideal customer is one that is profitable, scalable, and a long-term fit for your business growth. For example, say your firm sells eCommerce software and about 50% of your current clients come from businesses that also use a specific ERP software. In this case, it’s important not to equate the biggest invoice with the best value.
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