Digital Transformation Digitalization eCommerce Innovation 
Zendesk
MARCH 6, 2023
The transportation industry has been slow to modernize its digital infrastructure, resulting in frustrating experiences for crews, support staff, and passengers alike. The legacy systems of the past simply can’t keep up with the more innovative tools that have entered the market in the last 10 to 15 years.
Zendesk
APRIL 7, 2021
But, adaptable creatures we are, people took to some of the changes made throughout 2020, getting especially comfortable with digital enhancements to the retail experience: like virtual wine tastings to go with an uptick in wine purchases (no judgement) or pantry items from Michelin-starred restaurants. The Great Compression.
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SmartKarrot
FEBRUARY 15, 2022
Through her ‘The Modern Customer’ Podcast, Morgan aims to provide detailed insights about customer-focused digital transformation. He assists customer service assistants by providing them with a variety of digital marketing tools to improve customer interactions. Bob Thompson. Flavio Martins. Marsha Collier. Pete Abilla.
Zendesk
MAY 3, 2021
The finance world’s shift to digital has been a long time coming, but its speed accelerated during the pandemic, which means we have a lot to look forward to. To illustrate this, we can think of transforming the loan origination process as one example. Retail & Ecommerce. No industry is immune to digital transformation.
Insightly
JULY 25, 2023
For example, say your firm sells eCommerce software and about 50% of your current clients come from businesses that also use a specific ERP software. This will guide your digital marketing and sales teams on whom to target. These gaps are opportunities to innovate your product and/or offer additional, companion products.
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