SBI Growth

APRIL 30, 2020

Shifting the go-to-market model to digital has been a subject on the mind of market leaders for some time, and now it is being accelerated. For better or worse, COVID-19 has been the catalyst for a digital transformation that will.

Digital Transformation 62

Digital Transformation Digitalization Marketing Telecommunications 62

Flevy

APRIL 30, 2024

Telecommunications A telecom company mapped the customer journey to understand the pain points during the service installation process. By mapping out the stages from discovery through purchase and post-purchase support, they identified key drop-off points and improved their checkout process, resulting in a 30% increase in conversions.

Telecommunications 52

Telecommunications Healthcare Retail Customer Experience 52

Sales Outcomes

APRIL 5, 2022

B2B in-person conference events are getting back into the sales and marketing initiative mix, so it’s time for a best practices refresher on conference follow-ups. B2B in-person conference events are getting back into the sales and marketing initiative mix, so it’s time for a best practices refresher on conference follow-ups.

Telecommunications 97

Telecommunications Digital Transformation B2B Meetings 97

SmartKarrot

SEPTEMBER 20, 2022

The growth of this market has been driven by the increasing demand for digital transformation across all industries. Digitalizing business processes has helped enterprises reduce costs while improving customer satisfaction and employee productivity.

Software 10

Software Software Internet Small Business 10

SmartKarrot

NOVEMBER 23, 2020

All the business processes, be it marketing, sales, CRM, to even product development have started using SaaS products. The major factors influencing such a humongous growth are the digital transformation initiatives in large enterprises in sectors like retail, telecommunications, and professional services.

Telecommunications 10

Telecommunications Customer Experience Digital Transformation CRM 10