SBI Growth
FEBRUARY 16, 2024
Knowing who to hire and what sort of traits to foster across an organization’s talent can go a long way in creating value for customers and seeing the business returns of customer success.
Brooks Group
FEBRUARY 16, 2024
Unless you sell a one-of-a-kind product, you’re up against competitors with similar offerings. When this is the case, the most important thing you can do is differentiate yourself. You need to stand out to make buyers want to do business with you. Many sales leaders think the way to do this is to help their sales team sell better value or overcome objections.
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ClearPoint Strategy
FEBRUARY 16, 2024
Discover 5 use cases of ClearPoint Strategy in healthcare: 5-star ratings, RCM, implementing value-based pricing, boosting quality, and HEDIS.
Planview
FEBRUARY 16, 2024
If AI poses one problem for leaders, it’s that there are too many opportunities. How do you select the right path for your organization out of all the available paths while keeping AI use responsible and ethical? Pair these considerations with internal and external pressures to rapidly adopt generative AI and scale it, and leveraging AI is easier said than done.
2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.
Customer Think
FEBRUARY 16, 2024
Source: Pexels Are you tired of long wait times, scripted responses, and frustrated customers? Enter ChatGPT, the game-changer for the contact center industry. This AI-powered marvel isn’t just a fancy toy; it’s a tool that can transform your customer service operations and take your contact center to new heights.
Corporate Visions
FEBRUARY 16, 2024
Companies often assume that NPS and customer satisfaction scores equal renewal intention, but that's not what customer data says. While a customer might provide a high score, it doesn't guarantee that they're achieving their desired results.
Strategic Accounts Today brings together the best content for strategic account managers from the widest variety of industry thought leaders.
Showpad
FEBRUARY 16, 2024
Sellers are the closest to your buyers. They are the ones who speak to buyers daily, and have the greatest understanding of what resonates with buyers and what doesn’t. Typically marketing teams painstakingly focus on feature descriptions, crafting content and design with great attention and effort. Yet marketing often overlooks the positioning on how the product transforms buyers’ lives.
Customer Think
FEBRUARY 16, 2024
The news On February 7 and 8 2024, Zoho held its annual ZohoDay conference, along with a pre-conference get together and an optional visit to SpacX’s not-too-far-away Starbase.
OnStrategyHQ
FEBRUARY 16, 2024
Embracing AI within your business strategically can transform your organization, helping you multiply your mission and achieve what was impossible without adding additional human labor. Yet, in today’s AI-saturated landscape, figuring out what AI projects are strategic and worth investment versus “the buzz” is harder than ever. Deploying AI solutions at random won’t work – in fact, it’s dilutive.
Planview
FEBRUARY 16, 2024
Artificial Intelligence (AI) often seems like an overnight success story, but its roots stretch back more than 80 years. The journey from the inception of neural networks to the sophistication of ChatGPT is a fascinating one, marked by significant milestones, technological advancements, and cultural shifts. Let’s explore how we got here and why it didn’t happen sooner.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Customer Think
FEBRUARY 16, 2024
Steven Rosen and Colleen Stanley discuss the strategy of simultaneously setting learning and sales goals. They explore the intricate relationship between continuous learning and improving skills for sales leaders, stressing the need for a balance. They share insights on how sales leaders can manage both effectively, creating a culture of ongoing learning.
PandaDoc
FEBRUARY 16, 2024
With the world of business continually changing and evolving, modern companies like yours can only keep up if internal processes are up to date and optimized for maximum competitiveness. That’s where end-to-end-process automation comes in handy. Let’s examine what it is and how you can use it. Key takeaways: Modern businesses typically use end-to-end automation to keep their internal affairs running smoothly and to support their workforces.
Customer Think
FEBRUARY 16, 2024
A job well done always creates value for you What is Value Creation In its broadest sense, Value is doing good for or improving the wellbeing or worth of someone or something.
Customer Think
FEBRUARY 16, 2024
Podcast Today’s interview is with Joe Tyrrell, CEO of Medallia.
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