Strategic Account Management Association

MAY 9, 2022

By Tania Lennon, Global Space Lead, Talent Assessment and Leadership at ZS and Jennifer Stanley, Partner, North America Lead, Sales & Channel Practice, McKinsey & Company SAMA is proud to offer this 4th article in the 4-part series on the importance of SAM / KAM leadership. In this series we explore the key capabilities that … Continue reading KAM Leader Series: Winning Customer Commitment.

Leadership 520

Leadership Account Management Management Sales 520

Software Sales Guru

MAY 9, 2022

Preparing To Be a Player As a rule, success depends on practice; hours and hours and hours of practice. It’s true in sports. It’s true in music. It’s true in entertainment. Most professionals wisely eschew seat-of-the-pants performances. In the sales profession, we often enter into a negotiation with little to no preparation. As a result we rely heavily on instinct.

Negotiation 147

Negotiation Software Software Sales 147

Hubspot Sales

MAY 9, 2022

Even the most seasoned, effective salespeople can struggle when hashing out how to lead a sales team. Taking the reins doesn't come naturally to everyone, and even born leaders might need a little guidance when transitioning into a sales management role. That's why we put together a list of some key tips aspiring sales leaders can refer to as they find their footing as managers.

Management 98

Management Construction Sales Sales Leadership 98

Sales Outcomes

MAY 9, 2022

Sales reps need more than just motivation and support from their managers -they also need actionable feedback and specific instructions for improvement. All too often, sales reps feel like they’re on their own to improve their performance. They may not even know where to start. This post shows reps and managers how to run more successful 1:1 meetings.

Meetings 52

Meetings Management Sales Management Sales 52

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

Hubspot Sales

MAY 9, 2022

Business is booming and you’ve finally outgrown making invoices in your word processor. Congratulations! Whether you’re a freelance designer or the leader of a sales team, you’ve got more important things to do than manually bill your customers. But a freelancer and a sales team won’t have the same billing process, so they shouldn’t have the same invoicing software.

Small Business 81

Small Business Software Software Publishing 81

Strategic Communications

MAY 9, 2022

Whether you’re writing a brochure, copy for a newspaper ad, a script for a radio announcement, or a page or blog for your website, there are some tried and true techniques that can help you make sure that your copy gets the results you’re looking for. Think about writing copy as making a sales pitch to a customer. Your goal is to persuade that customer to do something – most likely to purchase your product or service.

Advertising 52

Advertising Communication Decision-making Digitalization 52

Zendesk

MAY 9, 2022

The manufacturing industry has seen increasing challenges over the last few years, including facing increasing global competition, disruptions in international supply chains, changing customer preferences, remote work and workforce reskilling, as well as fundamental shifts in product and service offerings. Learn how Zendesk for Manufacturing helps support teams deliver exceptional service through any channel.

Manufacturing 10

Manufacturing Customer Value Supply Chain Remote Working 10

SmartKarrot

MAY 9, 2022

Culture shapes how people think, feel, and behave. It also plays a role in what we value. As a CEO, you can influence the culture at a company using subtle cues and symbols that help your employees align with their organizational goals. Without a culture of innovation, it will be hard to beat the competition. Read on to learn how to create a culture of innovation at your company.

Innovation 10

Innovation Decision-making Customer Success Leadership 10

SmartKarrot

MAY 9, 2022

Role: Director of Customer Success Location: Chicago, IL, US (On-site) Organization: William Blair As a Director of Customer Success, you will establish a new world-class customer success team of high-performing CSMs with deep industry expertise that can deliver client value. Create and execute a talent strategy that recruits, onboards, and develops diverse talent.

Customer Success 3

Customer Success Value Proposition Onboarding Facilitation 3