Tue.Oct 27, 2020

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The many colours of B2B sales performance

KAM With Passion

Why a new blog on sales performance? Aren’t there already a lot of them? To answer this question, let’s use an analogy. Greek and Roman statues were painted. And yet, until recently, hardly anyone knew it. Why was this? Because as early as the 15th century in Italy and the 18th century in Greece, when interest in ancient statuary began, collectors and archaeologists invented and imposed the myth of the white statue.

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What Type of Salesperson Are You? [Quiz]

Hubspot Sales

While there's no definitive standard for segmenting salespeople, there are some archetypes that sales professionals tend to fall into — categories that can help reps better understand how they sell and what they should work on. Those categories are known as selling styles, and there are four that can capture the nature of almost every salesperson's professional qualities and personal inclinations.

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Reflections on 2020 ASAP BioPharma Conference: The right mindset is more important than ever

Vantage Partners

Overview The 2020 ASAP BioPharma conference came to a close a month ago and marked another year of bringing together talented and thoughtful strategic alliance professionals to share and reflect on their experiences in this field. We are delighted to continue to be a sponsor of the conference and to have the opportunity to lead a couple of sessions during the event.

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25 Podcasts for Managers (with Episode Recommendations)

CMOE

25 Podcasts for Managers. Coaching for Potential. Radical Candor. WorkLife. HBR IdeaCast. Leadership Biz Cafe. Coffee with the Greats. Success Stories. Manager Tools. Beyond the To-Do List. The Accidental Creative. The Extraordinary Business Book Club. Brand Builder. Women’s Leadership Success. What Great Bosses Know. Leadership and Loyalty. The $100 MBA.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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Are You Sales Leadership Material? [QUIZ]

Hubspot Sales

Sales leadership roles are some of the most lucrative, challenging, engaging positions sales professionals can pursue. Managing reps and having a significant stake in the success of an entire sales organization is an opportunity that can be equal parts exciting and imposing — and a lot of salespeople are interested in taking on that kind of responsibility at some point in their careers.

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Developing a Coaching Plan for Underperforming Sales Reps

The Center for Sales Strategy

One of the most frustrating problems a sales leader encounters is managing an underperforming sales rep. When you hire a seller, you see talent and potential. You know they’re a solid performer with a track record for success. However, they’re now in the 20-30% of sales staff that’s underperforming. Interestingly, the pandemic has caused many successful AEs to struggle with sales performance.

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Top 10 Techniques for Encouraging Workplace Innovation

Kainexus

Innovation in the workplace not only helps companies stay competitive and profitable, but they are also happier workplaces , with consistently higher results in terms of employee satisfaction and retention. Leading organizations are now paying more attention to the advantages of encouraging innovation than ever before. Many companies now have chief innovation officers to help drive new improvements and systems.

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3 Tips For Running a Successful Virtual SKO

Showpad

It’s likely that your sales kickoff (SKO) is going to look a lot different than years past. Companies all over the world have shifted gears and plan to host their SKOs 100% virtually. Because of this, you may find your team facing some new challenges and scrambling to pull off an event in an entirely new fashion. Sales kickoffs are one of the most important events for any company.

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Creating a realistic future by overcoming the current challenges

Strikedeck

Vincent Manlapaz, in an interview with Jackie Golden, shares her thoughts on how companies should plan the future while managing current business challenges and its subsequent impact on experience and customer success.

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Executive Interview:Tom Pisello of @Mediafly

SBI

Q: SHOULD SELLING BE VIEWED AS A BUYING EXPERIENCE AND WHY. Tom: There are some luxury brands that realized a long time ago, when you want to get someone to pay a premium, it is less about the product and more about the shopping and purchase experience. If your B2B solution isn’t the cheapest, you would be wise to follow a similar path, to create a better buying experience.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Top Customer Success Alerts and Notifications to be Automated

SmartKarrot

At the core of any customer success role is the need to ensure customers who have trusted a solution reach their desired goals or outcomes. However, customer success leaders more often find themselves handling service challenges and putting out fires rather than being able to proactively add value. We believe that customer success teams and leaders will be more successful only if they can get alerted to most issues through early-warning.

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Precise Opportunity Management Through CRM

SalesPop

At the very heart of running a sales, pipeline is opportunity management. Opportunity management consists of, first, setting up a sales process. This means knowing the various stages that your opportunities pass through, from lead all the way to close. When you know how long a deal takes to make it through the pipeline, and how long it should take for an opportunity to make it through each stage of that pipeline, you’ve got a fairly accurate sales process.

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Oct 27 – Customer Success Jobs

SmartKarrot

Role: Director, Customer Success Location: Colorado Springs, Colorado, US Organization: Pushpay As a Director of Customer Success, you will own the overall success of Customer Success Manager and Account Manager metrics, systems, and processes, while identifying and implementing key enhancements to systems and processes for improvement. Lead project management and facilitate regular meetings to define and drive progress towards desired goals and KPIs.

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Enterprise Customer Success Software: 10 Must-Have Features

SmartKarrot

Source: Unsplash. Of the many words constituting the SaaS-niche dictionary, one with the most enriching vocabulary is customer success. A recent study by Gartner forecasted that the enterprise customer success industry will generate a yearly revenue of approximately $300 billion. With this, it seems difficult to grow as a SaaS business without customer success being a highly pertinent function of your industry.

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1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

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A Roadmap to Customer Success for SMBs

SmartKarrot

Customer success is a relatively new function in businesses today. Companies are still learning and coming up with new ways to implement this process in their organization. To stay intact with a plan and progress in a foolproof way, a customer success roadmap can help. There are many areas you need to look into while implementing customer success in your organization.