The Center for Sales Strategy

AUGUST 11, 2021

You know the feeling of an ah-ha moment…. When you're talking about something you passionately believe in and then — BAM — you can practically see the light bulb go off for the other person. It's a highlight for anyone who passionately loves what they do.

Sales 118

Sales 118

Crank Wheel

AUGUST 11, 2021

So many sales conversations are happening over virtual sales platforms right now. CrankWheel is one of those solutions that experienced a surge in use in 2020.

Sales 98

Sales 98

Sales Gravy

AUGUST 11, 2021

On this #AskJeb, Jeb Blount takes a question from Jennifer who is looking for the best times of the day or week to make outbound cold calls. Jeb offers three of his best Fanatical Prospecting tips for timing prospecting calls. You may be surprised at his answer. Listen above or watch the video below. Pro Tip: Play this at your next weekly sales meeting.

Meetings 92

Meetings Sales 92

Customer Think

AUGUST 11, 2021

Dynata and Schlesinger Group augment the global Momentive panel to help customers better target decision-makers in healthcare, technology, IT, financial services, and more.

Healthcare 69

Healthcare Financial Services B2B Marketing 69

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

SmartKarrot

AUGUST 11, 2021

“A customer is a King”, an age-old business mantra that emphasizes the importance of customers or would-be customers in every business. The same is true for companies who are dealing in SaaS products. The lifeblood of the SaaS business is its customers. SaaS, or software as a service, is a subscription-based model where customers pay subscription fees for services such as Dropbox, CRM, or perhaps Mailchimp, and this is how the companies earn monthly recurring revenues (MRM).

Onboarding 19

Onboarding Customer Success Acquisition Meetings 19

Zendesk

AUGUST 11, 2021

The way customers expect to interact with businesses has changed. Service has moved from customers calling at the first sign of trouble to wanting to communicate with businesses on more convenient digital channels they’re already using in their personal lives—email, live chat, and messaging apps like WhatsApp and Facebook Messenger. Customers also expect support to be available 24/7 via self-service and AI solutions such as chatbots.

Digitalization 64

Digitalization Customer Experience Decision-making Healthcare 64

Help Scout

AUGUST 11, 2021

One of the best ways to stay current with trends and customer needs is by following customer service blogs. Reading about the tools and techniques that other companies are using to provide excellent experiences helps inform your team and strategy on doing the same. Below are nine customer service blogs we love, with breakdowns of what content you can expect to find on them and details on why they’re so amazing. 1.

Customer Experience 82

Customer Experience Publishing Artificial Intelligence Leadership 82

Nutshell

AUGUST 11, 2021

Proper email marketing allows companies to learn about and build relationships with their target audience, increase brand authority and customer loyalty, and boost revenue. In short, email marketing is an incredible channel that’s been proven, time and time again, to produce amazing ROI. But how does email perform with younger generations specifically ?

Marketing 71

Marketing Profitability Manufacturing CRM 71