Hubspot Sales

JANUARY 12, 2024

Similarweb just released a list of the fastest growing digital companies in 2024, based on year-over-year traffic growth. Two companies jumped out at me right off the bat: ? Elorea : A high-end fragrance company with roots in South Korea that aims to challenge the Eurocentric perfume industry. ? Musinsa : An online marketplace that caters to Korean fashion lovers, with curated selections of 1k+ brands and its own private label.

Business Growth 105

Business Growth Government Innovation Digitalization 105

Customer Think

JANUARY 12, 2024

As customer advisory board (CAB) managers maintain the momentum of the programs, one of the key checkpoints on initiative status will be their internal stakeholder meetings. After all, such stakeholders are key to ensuring program success and confirming CAB managers have the requisite “air cover” to mandate everyone is doing their part.

Stakeholders 72

Stakeholders Meetings Management 72

Strategic Communications

JANUARY 12, 2024

In the digital marketing landscape, authenticity and connections with consumers are paramount. A great way to connect with and engage your audience, while leveraging the power of word-of-mouth is through user-Generated Content (UGC). UGC can play a significant role in building brand trust and engagement. But what do we mean when we say “user-generated” content, and how can you incorporate that kind of content into your marketing efforts in a way that’s brand supportive?

Digitalization 59

Digitalization Advertising B2B Publishing 59

Customer Think

JANUARY 12, 2024

Agreement brings together trusted, industry-leading, enterprise-class solutions that deliver on organizations' technical documentation, training and compliance demands

Software 59

Software Software Management Organization 59

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

OnStrategyHQ

JANUARY 12, 2024

The new year has just begun and you’re ready to start your next planning cycle for your business goals and future growth. Now is a good time to roll out your 2024 strategic plan. But where do you even start with your strategic planning process ? Do you need to set your objectives and key results first, or set your vision statement ? Not quite yet.

Publishing 52

Publishing Communication Stakeholders Media 52

Customer Think

JANUARY 12, 2024

Imagine a future where your phone app reads your mood, predicts your needs, and personalizes your experience with uncanny accuracy. This isn’t science fiction; it’s the reality shaping up with the meteoric rise of AI in mobile app development.

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Customer Think

JANUARY 12, 2024

I can’t take credit for this headline. These words came from Vince Warnock, who interviewed me for his “Chasing The Insights” podcast a few weeks ago. Vince and I were delightfully on the same customer-pleasing track. He has some wonderful stories to tell, and yes, some great insights, and a fantastic sense of humor.

Digitalization 64

Digitalization Marketing 64

OnStrategyHQ

JANUARY 12, 2024

It feels like the AI revolution has shifted the world into overdrive. Not since the Industrial Revolution have we seen a technological advance have such a widespread and rapidly growing impact on several industries at one time. We can imagine that it must feel overwhelming to try to figure out how your organization fits into this paradigm (believe us, we’re in the same boat!).

Leadership 40

Leadership Artificial Intelligence Government Decision-making 40

Customer Think

JANUARY 12, 2024

If customer relationship marketing were to be recognized for its innovation, the best likely measure of it would be the millions of loyalty programs it has spawned. Most, however, are more likely to be copycatting than introducing new ideas. So let’s change that.

Innovation 49

Innovation Marketing 49

Zendesk

JANUARY 12, 2024

What is hypercare? Hypercare is the period of heightened customer support and attention immediately after a major change in operations. During hypercare, businesses are particularly vigilant and proactive in addressing customer needs, issues, and feedback to ensure a smooth transition and a positive customer experience (CX). There’s a reason why so many people are averse to change.

Prioritization 52

Prioritization Decision-making Customer Experience Customer Success 52

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

B2B

Customer Think

JANUARY 12, 2024

Colleen Stanley and Steven Rosen from the Sales Leadership Awakening podcast discuss how building excellence in sales leadership starts with having the right team. Sales leaders must be willing to make tough decisions about non-performers and proactively recruit top talent.

Sales Leadership 45

Sales Leadership Leadership Decision-making Sales 45

Customer Think

JANUARY 12, 2024

Let us start by first understanding what distributed computing systems mean. The term may seem somewhat alien. But a look into some well-known case studies will show how familiar you are with the technology. In distributed computing systems, multiple computers work together as a powerful single computer to resolve a common problem.

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