Tue.Aug 15, 2023

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How to Build Lightning Fast Rapport in Sales

Account Manager Tips

Struggling to quickly connect with prospects? Discover proven tactics to establish instant rapport, trust, and loyalty in your sales relationships.

Sales 100
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Focused on Talent: 360 Executive Strength Coaching

The Center for Sales Strategy

In this episode, we’re wrapping up our season-long coverage of The Center for Sales Strategy’s latest Talent Magazine. Today, we’re taking some time to discuss a group of people who too often get the short end of the “development stick.” That’s right; we’re talking about leaders. Joining Matt to uncover the ways in which leaders can most effectively tap into their innate strengths is Beth Sunshine.

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Artificial Intelligence (AI) Revolutionizes Finance

Customer Think

Finance is a sector of the economy that’s poised to benefit greatly from the adoption of AI, especially when it comes to Financial Technology or FinTech.

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What's the Importance of Technology in Continuous Improvement?

Kainexus

The future of excellence is where proven continuous improvement methods and mindsets meet cutting-edge technology, propelling your organization to new heights of efficiency and innovation. Embracing the philosophy of continuous improvement means committing to an ongoing journey of refinement and innovation, empowering all people in our organizations to adapt, evolve, and excel amidst ever-changing market dynamics and customer demands.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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6 Effective Ways to Foster Customer Loyalty

Customer Think

Having a loyal customer base is a dream come true for any business. A loyal customer not only sticks with you through thick and thin but also helps you attract new leads and paves the way for you to grow your business.

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Boosting Cash Flow: Excellence in Supply Chain Management

FinListics Solutions

In today's rapidly evolving business landscape, supply chain leaders face the complex task of managing cash conversion terms while driving profitability and resilience. The COVID-19 pandemic emphasized the importance of cash flow and supply chain resilience, leading organizations to recognize the critical role of the financial-supply chain management connection.

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Boosting Cash Flow: Excellence in Supply Chain Management

FinListics Solutions

In today's rapidly evolving business landscape, supply chain leaders face the complex task of managing cash conversion terms while driving profitability and resilience. The COVID-19 pandemic emphasized the importance of cash flow and supply chain resilience, leading organizations to recognize the critical role of the financial-supply chain management connection.

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The Struggle to Unravel the Truth Behind Customer’s Perception and Reality

Customer Think

Damien is “In A Pickle.” His organization’s delivery stats tell them that they’re doing quite well. But when they do customer survey data, the customers don’t think they are. So, Damien wants to know why there is a discrepancy. The problem here is perception. The internal perception is shipping is going great, but the customers’ […] The post The Struggle to Unravel the Truth Behind Customer’s Perception and Reality appeared first on Beyond Philosophy.

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"The High Performance Leadership Programme was an incredibly positive and energising experience."

Cranfield Executive Development

"It provided such a different perspective on leadership, delivered in an influential and unique way with highly valuable and practical tools.

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How Conversational AI Unlocks Competitive Business Advantages in Customer Experience

Customer Think

In today’s fast-paced and ever-changing business landscape, staying ahead of the competition requires organizations to embrace innovative technologies that can enhance customer experience. As customer expectations evolve, businesses must adapt to deliver fast, personalized, and convenient experiences across all communication channels. AI is a powerful tool that’s gaining momentum in the realm of CX.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Telco Sector CX: Go from Churn to Earn (and even Yearn!)

Customer Think

Did you know that the median NPS (Net Promoter Score) for telco was the lowest among all industries with customer retention rate in the bottom half of all benchmarked industries? (Source: Customer Gauge). Some more data on telco CX: 1.

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Enhancing Customer Experiences: Unveiling the Power of Customer Journey Orchestration in Asia Pacific

Customer Think

Introduction In today’s rapidly evolving business landscape, delivering exceptional customer experiences is no longer just a competitive advantage; it’s a necessity. Enter customer journey orchestration, a strategic approach that has gained significant traction in the Asia Pacific region and beyond.

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The Customer Retention Goldmine: How to Keep Customers Happy and Drive Exponential Growth

Customer Think

Customer retention is essential for the long-term success of any business. We all know that happy customers are more likely to make repeat purchases, provide positive reviews, and refer others to your business. But how do you keep customers happy? Here are some of the best strategies to retain your customers.

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A View from the Buy Side

Customer Think

Did you ever wonder what happens behind the scenes with prospects after you’ve made a connection, given a great pitch, or delivered an engaging presentation? Why they don’t return your calls or call with an order? The silence has nothing to do with your solution.

Sales 52
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1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

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The Superlative Epidemic: Are We Overusing Extreme Language?

Customer Think

I’m somewhat of a sports junkie with a keen interest in watching sports of all kinds. For me, sports are my reality TV because of their authentic and unscripted events. Live coverage in particular adds to my experience by providing context and flavor.

Media 52