Red Star Kim

MAY 2, 2023

Following my past research (some of which was published in my 2020 book Essential soft skills for lawyers (kimtasso.com) ) I keep an eye out for the latest information relating to the soft skills (particularly leadership skills) most in demand and how these relate to the professional services sector. And why are they so important?

Emotional Intelligence 130

Emotional Intelligence Leadership Decision-making Publishing 130

Account Manager Tips

AUGUST 14, 2022

Emotional intelligence 6. Because the job is so varied and involves many different tasks, you need a lot of skills to do it well: Strategic thinking Influencing Business management Leadership Teamwork Change management Innovation and creativity Solution design and positioning Relationship building Sales Project management Phew!

Key Account Management 246

Key Account Management Account Management Emotional Intelligence Management 246

CMOE

NOVEMBER 14, 2019

The leaders inspire employees to innovate, but they also focus on personal development. Notice the triggers that lead to an emotional response. Do you have a role model with strong emotional intelligence? Publish content. If you’re not there yet, you can publish articles on your blog.

Leadership 45

Leadership Emotional Intelligence Decision-making Publishing 45

SmartKarrot

JANUARY 5, 2022

A sought-after speaker and a published author, Dave believes that CS is a company-wide capability. He’s also the co-host of “ The Jasons Take On… ” CS podcast where you’ll find him discussing innovative ideas for customer success. Catherine is a Thought Leader and an Enthusiastic Innovator in Customer Success. Guy Nirpaz.

Customer Success 23

Customer Success Co-Creation Investors Emotional Intelligence 23

Red Star Kim

OCTOBER 13, 2023

Leadership Development Programme from the Managing Partners’ Forum (kimtasso.com) I’ve written a report of the conference overall for PM Magazine and will share that when it is published in a few weeks.

Supply Chain 162

Supply Chain Emotional Intelligence Construction Innovation 162

Red Star Kim

MAY 22, 2023

So this is another “intelligence” to add to emotional intelligence and cultural intelligence. magazine identified Conversational Intelligence as one of our top five business trends in 2016 and Microsoft has said that it is spawning new innovations and influencing their product development for the next decade.

e-Learning 130

e-Learning Emotional Intelligence Communication Leadership 130

SmartKarrot

JANUARY 5, 2021

A Customer Success expert, speaker, and a published author, Dave is known for his remarkable expertise in supporting B2B SaaS companies and developing their Customer Success capabilities. A thought leader and a remarkable writer, she has published several blogs, eBooks, and whitepapers around customer retention and customer health.

Customer Success 21

Customer Success Leadership Customer Experience B2B 21