Red Star Kim
NOVEMBER 13, 2023
An important assessment that I use a lot is for Emotional Intelligence (EQ). Furthermore, whereas personality is fairly fixed we can improve our emotional intelligence. There is also a post on emotional intelligence and leadership Research on leadership and emotional intelligence (EQ) (kimtasso.com).
Account Manager Tips
AUGUST 14, 2022
Emotional intelligence 6. Emotional intelligence Key account managers work with others, in dynamic, high pressure situations. That's why emotional intelligence is an essential skill. Related courses: Empathy & Emotional Intelligence at Work. Emotional Intelligence at Work.
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PandaDoc
JULY 24, 2020
This 90-day period, often called “onboarding,” is perhaps the most critical time in the client-business life cycle. An excellent onboarding experience builds trust, addresses concerns, and sets expectations for both the client and your project team. A high-performing company has well-defined yet flexible client onboarding processes.
Red Star Kim
SEPTEMBER 22, 2022
It was interesting to hear that some firms combined enquiry handling and onboarding new clients where other firms separated these activities. Some firms have software that monitor the speed of call answering and provide statistics on performance which are measured against promised standards. Delegate poll results. kimtasso.com).
Hubspot Sales
MAY 26, 2023
If you're a sales rep, check out or brush up on trainings related to your company's messaging, common sales tactics that work on the ideal buyer persona, and experiences aimed to help you master soft skills, like persuasion, communication, and emotional intelligence. Use the right software. Make the call.
CMOE
JUNE 21, 2021
Driving high emotional intelligence among remote managers. In cases like these, relying on the right software tools is imperative to boosting team efficiency. Onboarding Toolkit. Department of Agriculture (USDA) provides its own supervisor toolbox that focuses on onboarding new team members. Flexible Work.
Hubspot Sales
APRIL 13, 2022
A frictional handoff can expose some gaps in your sales and onboarding process, leaving customers to pick up the pieces. To do this effectively, start with a sales software that you can use to track each prospect through the entire sales process. You can take a three-pronged approach to this: Track your metrics using your CRM software.
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