Showpad

JUNE 29, 2021

Enablement for GTM teams becomes the engine to drive adaptive selling behaviors in a digital world. Prior to the pandemic, 64% of organizations reported having an enablement function, program or initiative. Since the pandemic, this percentage increased to 75%, a difference of 11 percentage points or an actual increase of 17%.

B2B 111

B2B Digital Transformation Decision-making Digitalization 111

Hubspot Sales

APRIL 4, 2023

They demonstrate your impact in an engaging way and have the power to stick in your interviewer's mind long after the interview is over. I really enjoy [Specific Part of Job], and I'm excited to bring the experience I've gained to the team at [Company]." Describe a time you had to lead a team through a difficult challenge.

Supply Chain 100

Supply Chain Leadership Construction Artificial Intelligence 100

Zendesk

DECEMBER 8, 2021

Good customer service is among the main reasons people decide to do business with you. Let that fact fuel your team’s work and give you confidence when you’re justifying your department’s value to leadership. One poor customer service experience is often reason enough for customers to churn and take their business elsewhere.

Artificial Intelligence 98

Artificial Intelligence Digitalization Communication Media 98

Zendesk

MARCH 26, 2021

Need to quickly launch a basic, easy-to-use call center for your distributed team? Prioritize a solution that’s fast and simple to roll out so you can reduce your call center’s time to market, avoid customer service interruptions, and ease the burden on your IT team. Modern technology. CRM integration. Actionable analytics/reporting.

Software 59

Software Software CRM Communication 59

Hubspot Sales

OCTOBER 17, 2018

Document your winning results, and share them with your team. First up is Andrew Capland , the Growth Team Lead at Wistia. After experimenting, Andrew's team was able to produce a 15% lift in onboarding metrics. Experiment until your results are statistically significant. Here, he explains how: Objective/Hypothesis. visualTool.

Brainstorming 141

Brainstorming Co-Creation Media Onboarding 141

Account Management Skills

APRIL 26, 2023

This episode is for you if you’re interested in understanding how a project management team and an account management team work together in an internal communications agency. Now Brilliant Ink call their account management team strategists. Welcome to episode 85. So Sara is head of strategy. Sara 00:24 Thank you.

Account Management 40

Account Management Decision-making Stakeholders Management 40