ClearPoint Strategy

APRIL 12, 2021

The problem is this: Few organizations have mastered the art of performance management. Done correctly, performance management connects two elements—individual work and organizational goals—to achieve alignment, the very thing that creates (and sustains) continuous improvement. Management By Objectives.

Management 40

Management Finance Software Software 40

CMOE

JUNE 14, 2021

In a recent study, only 14 percent of employees strongly agreed that performance reviews motivate them to improve. Though annual performance reviews can offer good insight, these meetings often occur too late to inspire any behavioral improvements. Accelerates formal performance reviews.

Performance Review 59

Performance Review Meetings Construction Leadership 59

PandaDoc

MARCH 9, 2024

While we all know and love this famous communication tool, not many of us know it has the potential to become even more powerful when integrated with productivity and task management tools like Trello and file management platforms like PandaDoc. Pricing: Trello’s paid plans start at $5 per user/month when you pay annually.

Co-Creation 52

Co-Creation Communication Meetings Onboarding 52

Zendesk

JANUARY 24, 2024

This includes coordinating paperwork, facilitating orientation sessions, and relaying information about benefits, compensation, and administrative details. Managers: Managers are directly responsible for guiding new employees in their roles. Managers: Managers are directly responsible for guiding new employees in their roles.

Onboarding 59

Onboarding Software Software Organization 59

Arpedio

FEBRUARY 15, 2024

Relationship Builders focus on maintaining positive relationships with customers and are skilled at managing ongoing accounts. While they excel at customer service and relationship management, they may struggle to challenge customers’ perspectives or push for change. Are you already using Salesforce?

Stakeholders 52

Stakeholders Decision-making Value Proposition Sales 52

ClearPoint Strategy

FEBRUARY 11, 2022

What Are Strategy Review Meetings? A strategy review meeting is exactly what it sounds like: a meeting focused entirely on strategy. Pre-scheduled, regular strategy review meetings (where all other topics of discussion are off-limits) can help your top management team avoid these common roadblocks. What Are The Benefits?

Meetings 98

Meetings Decision-making Leadership Facilitation 98

Agile CRM

DECEMBER 23, 2022

The video interview software NinjaInterview is a powerful online interviewing tool that helps recruiters and hiring managers to find the right job candidates quickly and easily. With NinjaInterview, recruiters are able to ask questions, record interviews, and review responses all from one platform. Candidate Management.

Software 52

Software Software Onboarding Food and Beverage 52

SmartKarrot

JULY 15, 2021

Establish programs such as Customer Success Management and referral program. Managing Customer Success Team Leads, conducting weekly 1:1s, performance reviews, and compensation conversations with all members of the CS team. Oversee customer support activities, serving in critical issue management role when necessary.

Customer Success 10

Customer Success Customer Life Cycle Onboarding Performance Review 10

SmartKarrot

JUNE 2, 2021

Manage team leaders and individual contributors to achieve retention, renewals, product usage, NPS, and CSAT targets. Monitor Key Performance Indicators and identify trends, reporting them to the VP. Evaluate performance and operational metrics daily, weekly, and monthly to manage performance, detect trends, and drive improvements.

Customer Success 10

Customer Success Onboarding Performance Review Facilitation 10

SmartKarrot

MAY 11, 2021

Manage and track the performance of renewal and upsell activities at existing customers. Manage adoption across all stakeholders for Measured products and services. Provide and interpret marketing performance reviews for clients. Provide internal product feedback based on existing and potential client use cases.

Customer Success 10

Customer Success Stakeholders Onboarding Performance Review 10

Account Management Skills

JUNE 1, 2021

This episode’s for you if you have a difficult client situation to manage. At some point or other as an agency account manager, we have to manage difficult clients. And in this interview, I love how Dr. Mark Goulston weaves some practical tips and examples of how to manage difficult people into his engaging stories.

Investors 52

Investors Account Management Performance Review Client Relationships 52

SmartKarrot

MAY 8, 2023

For instance, it makes it harder for HR teams to communicate with remote workers, manage HR processes, and ensure compliance with relevant laws and regulations. An AI-powered chatbot can resolve this complex problem by facilitating communication between HR teams and remote-workers, especially in real-time.

Remote Working 10

Remote Working Emotional Intelligence Performance Review Onboarding 10

SmartKarrot

SEPTEMBER 14, 2022

Review, approve, and present periodic reporting on the progress of team efforts to the Leadership Team. Facilitate performance reviews and coaching sessions, encouraging team members to continuously grow. Apply here: [link] Role: Customer Success Manager Location: Princeton, NJ, US Organization: Trimble Inc.

Customer Success 3

Customer Success Global Accounts Performance Review Customer Experience 3