Account Management Skills

DECEMBER 5, 2022

This is part two of a two part episode about raising your account management game. If you haven’t listened to part one, I’d recommend you go back and give it a listen, it’s episode 74. This is part two of a two part episode about raising your account management games.

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Account Management Skills

AUGUST 7, 2023

This episode is for you if you’re interested in how the AI landscape is changing for agencies and what you need to know from a legal perspective about your use of AI. We also ran an AI for Account Managers webinar recently together with Roy Murphy and the recording has been asked for several times. Welcome to Episode 91.

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Account Management Skills

FEBRUARY 20, 2023

This episode is for you if you’re looking for inspiration on how to enhance your clients’ experience and lead them into the future. Transcript: Jenny Plant 00:02 Today I’m delighted to be talking to Kathryn Strachan. Welcome to Episode 81. So a huge welcome. Welcome, Kathryn.

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Account Management Skills

AUGUST 21, 2023

This episode is for you if you’re curious to know how an SEO strategy agency is using AI tools to reduce the amount of repetitive, tedious tasks and free up the team to work on more of the strategic thinking for their clients. Welcome to episode 92. So he applies his knowledge of AI to digital marketing. Dale, first question, right?

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Account Management Skills

APRIL 26, 2023

This episode is for you if you’re interested in understanding how a project management team and an account management team work together in an internal communications agency. Now Brilliant Ink call their account management team strategists. Jenny Plant 00:26 Honestly, it’s such a pleasure to have you here.

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Account Management Skills

JUNE 5, 2023

We discuss a myriad of topics, including: the process for hiring the right account manager at your agency examples of how to set client expectations and boundaries why having a written scope of work is key to successful project delivery and Rob’s thoughts in general on the agency landscape and the future of agencies.

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Account Management Skills

DECEMBER 19, 2022

This episode is packed full of practical tips to help you with your own agency’s marketing. – practical and actionable advice for how to approach it. Growing your existing accounts is one of the most overlooked sources of new revenue. You can also book a quick call with me to talk about your specific needs.

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