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Turning lemons into lemonade: Five ways to reset on customer management fundamentals in a post-pandemic world

Strategic Account Management Association

In business, it has created an opportunity to reflect on how companies are managing customers, and it has given customers a window of opportunity to re-evaluate their supplier relationships to determine which partnerships are truly valuable. But that’s a topic for a different day. It all starts with selecting the right accounts. #4:

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Value Net Model

Flevy

The model identifies 4 key types of players: Customers Suppliers Competitors Complementors Each player type holds strategic implications for organizations, influencing their operational and strategic decisions. The Value Net Model is invaluable as it provides organizations with a more comprehensive view of their competitive landscape.

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Current Challenges in B2B Wholesale

QYMATIX

Between supplier price pressure, supply chain problems and customer anger: Why wholesalers win with value-based customer management. Which customers can order quantities be reduced in view of the supply chain problems and which are better off not in the interests of the company itself? This has consequences.

B2B 40
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How Green Team Joined the Next-Generation Opportunity Planning League

Arpedio

Green Team Group (Green Team going forward) is Europe’s leading supplier of high-end, sustainable Christmas trees. Green Team handles all parts of the supply chain, including sourcing, manufacturing, pruning, nourishing and maintaining the trees, as well as marketing, sales and delivery through their multiple logistic centers across Europe.

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Boost Your ROI: Tie Product Management to Growth Goals

Blue Canyon Partners

We need to prioritize our resource allocation with market-backed guidance. – We categorize these pitfalls into two overarching categories: Design Domination – Product engineering, R&D, or other technical functions drive innovation and develop interesting new products or incremental feature enhancements.

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Boost Your ROI: Tie Product Management to Growth Goals

Blue Canyon Partners

We need to prioritize our resource allocation with market-backed guidance. – We categorize these pitfalls into two overarching categories: Design Domination – Product engineering, R&D, or other technical functions drive innovation and develop interesting new products or incremental feature enhancements.

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3 Guidelines for Managing Disruption

Blue Canyon Partners

Next level technologies, marketplace demands, business consolidations, altered customer behaviors, supply chain interruptions and other disruptors influence many B2B business environments. As an example, for many years regulatory pressures and new technology motivated HVAC suppliers to design and develop next generation smart products.