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3 CRM Models and How They Improve Customer Profitability

Insightly

CRM Models: How They Can Boost Customer Profitability. With carefully segmented customers and a method for appealing to each group, you can attract and retain more lifelong customers and increase profits. That’s because adding value and consistently delighting customers increases customer retention and therefore profit.

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10 New Capture Strategy Tips to Keep Clients & Avoid Competitive Bids

Account Manager Tips

Recognize market trends as well as the strengths and weaknesses of competitors. Or wait until they go out to the market and invite our competitors to bid for their business? Share successes (don't be shy) and show ideas, yours and what's happening in the market. What are the trends with your client and in their market?

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Selling to the C-Suite: Strategies for Reaching Executive Decision Makers

Brooks Group

Larger organizations may have a more extensive C-suite—a group of senior executives with specialized C-level roles such as chief marketing officer (CMO), chief information officer (CIO), and chief human resources officer (CHRO). Have experts on your team who can speak to different functional areas like finance, operations, marketing, etc.

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Agency mergers and acquisitions, with Mark Sainthill

Account Management Skills

If you’re an agency owner, you’re thinking about selling either now or at some point in the future, Mark talked about the main things you need to consider if you want to sell and why market conditions and timing are really key. He spent over 15 years in the media and marketing services sector.