Account Manager Tips

MARCH 23, 2021

Culture of innovation. How innovative is your customer? A 2002 study by Homburg, Workman published in the Journal of Marketing on designing a key account management approach. Products and services requirements. Is your solution a good fit and does it meet your clients’ needs compared to other suppliers? Flavio Stiffan ?

Co-Creation 227

Co-Creation Key Account Management Account Management Suppliers 227

Agile CRM

NOVEMBER 25, 2022

Live chat services entered the business realm in 2002 with the launch of Live Chat. Our dependence on screen-based forms of communication like email and text messaging has increased as technology has advanced. These players are focused on providing innovative and advanced live chat software solutions to their customers.

Software 52

Software Software Media CRM 52

Planview

MARCH 3, 2017

It is no coincidence that the most innovative brands in the world are also leading the way in customer experience. Apple provides a memorable experience at every point in the journey, from the research phase (clean and slick website) to the communication while waiting for your iPhone (email and sms delivery updates).

Customer Experience 45

Customer Experience Innovation Retail Publishing 45

Planview

MARCH 3, 2017

It is no coincidence that the most innovative brands in the world are also leading the way in customer experience. Apple provides a memorable experience at every point in the journey, from the research phase (clean and slick website) to the communication while waiting for your iPhone (email and sms delivery updates).

Customer Experience 40

Customer Experience Innovation Retail Publishing 40

Red Star Kim

MAY 11, 2023

Most M&BD professionals will have some involvement in brand work – whether through campaigns for brand awareness and activation or brand management (ensuring that all activities and communications are in line with agreed brand guidelines). Three essential ingredients are needed: what you do, where you do it and how it gets done.

Management 130

Management Co-Creation Publishing Leadership 130

SmartKarrot

APRIL 13, 2020

Ever since its inception in the 1960s, SaaS has evolved from a mere time-sharing system to innovative and efficient applications that can be accessed on multiple computers. Providing the combination of software innovation and service, WP Engine is the leading WordPress digital experience platform.

Software 19

Software Software Acquisition Innovation 19

SmartKarrot

FEBRUARY 3, 2022

Brazil’s SaaS landscape is bustling, thanks to the number of innovative startups that entered the horizon in recent years. Movile has different brands, including PlayKids – children’s educational tool; Wavy – communication and relationship tool; iFood – food and restaurant management company; among others.

e-Learning 10

e-Learning Banking Transportation Financial Services 10