SBI

MARCH 2, 2021

Since 2003, Point of Reference has been powering B2B customer reference programs that fuel business growth and fortify brands. We believe advocates tell their customer experience stories better than anyone and increase our clients’ odds of winning opportunities in the process. About Point of Reference.

Logistics 34

Logistics Sales Business Growth CRM 34

Strategic Communications

JUNE 1, 2021

In 2003, Leinie Lodge was built and has become a popular destination for locals and visitors alike. But, it’s not necessarily just the beer that brings visitors in the door—it’s the experience. How could you provide an experience that would drive traffic to your brick-and-mortar location?

Food and Beverage 52

Food and Beverage Retail Small Business Advertising 52

SmartKarrot

MAY 18, 2022

And it is a game-changer impacting customer experience. This blog will discuss real-time personalization in detail and how it can positively impact your customers’ experience. The pages can be customized according to the customers’ preference or the channel they have been redirected from. Wrapping up.

Customer Experience 10

Customer Experience Communication Customer Success Digitalization 10

Nutshell

DECEMBER 21, 2020

Founded by Jason VandeBoom in 2003, ActiveCampaign helps 120,000 customers with its “customer experience automation platform.” The B2B Marketer’s Toolkit collects 120+ of the best lead generation tips ever published on the Nutshell blog. ActiveCampaign. Want to generate more leads? (Of Of course you do.).

CRM 62

CRM Marketing Software Software 62

SmartKarrot

FEBRUARY 4, 2022

Boastcapital is a B2B SaaS automation software that assesses research and development (R&D) tax for businesses. Founded in: 2003. Since its inception in 2003, Splunk has been at the forefront of data solutions. Founded in: 2003. Founded in: 2013. Founder: Eugenio Pace. Boastcapital. Founder: Shaun Ritchie.

Cybersecurity 10

Cybersecurity Software Software Digitalization 10

SmartKarrot

AUGUST 23, 2022

If any B2B SaaS (Software as a Service) company, or any company for that matter, had to choose one metric that measures their performance among the dozens of metrics, it would be the NPS or the Net Promoter Score. Almost every SaaS B2B Company trusts the net promoter score to assess its profitability and success in the true sense.

Customer Life Cycle 10

Customer Life Cycle B2B Customer Success Customer Experience 10

SmartKarrot

SEPTEMBER 22, 2022

The Net Promotor Score was created by Fred Reichheld in 2003 and is used by businesses globally. The Net Promoter Score, also known as NPS, is a metric used to measure customer satisfaction (CSAT) and brand advocacy. Customer loyalty is a huge aspect for any business to drive success and scale their business. Thermostat.

Software 10

Software Software Customer Experience Customer Success 10