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Selling challenges in professional services: Sales processes and skills

Red Star Kim

Digital environment – Where people buy people, the challenge of forging strong personal relationships becomes more acute when most communications are managed through digital channels. Time and capacity – Many fee-earners are stretched and compelled to manage large amounts of client work under heavy time pressures.

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Sales reporting: Measure the right KPIs and report them on a regular basis

QYMATIX

In this regard, it is essential to reduce the effort of sales reporting to a minimum, while still reporting meaningful Key Performance Indicators (KPI) for the sales team and management. Determining it is the responsibility of the management. These sales data should be then aggregated and summarised in a higher-level reporting system.

B2B 97
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Coaching and Consulting – People and Problem-Solving skills

Red Star Kim

These changes are partly as a result of Covid and the move to remote working but also due to economic changes, digital transformation and emerging technologies. As a bridge between fee-earners and specialist marketing teams. Delegates felt that MBD professionals had much more responsibility now.

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What type of B2B sales will still exist in 50 years?

QYMATIX

Key Account Managers had to prepare a visit to a potential client thoroughly. Sales today – Digitalization drives sales forward – faster. Key Account Managers can now call clients in seconds – even to meet them virtually thanks to video and webinars. Digitalization drives sales forward - faster.

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Wholesale as a Success Factor: Modern Customer Relationship Management

QYMATIX

Management should carefully consider investing in a completely new CRM system or alternative software tools to reduce costs and increase revenue. It includes cross-selling, churn, and pricing analytics across traditional and digital channels. When key account managers identify a customer at high churn risk, they deploy such programs.

article thumbnail

What type of B2B sales will still exist in 50 years?

QYMATIX

Key Account Managers had to prepare a visit to a potential client thoroughly. Sales today – Digitalization drives sales forward – faster. Key Account Managers can now call clients in seconds – even to meet them virtually thanks to video and webinars. Fifty years on, digital sales will be highly profitable.

article thumbnail

Wholesale as a Success Factor: Modern Customer Relationship Management

QYMATIX

Management should carefully consider investing in a completely new CRM system or alternative software tools to reduce costs and increase revenue. It includes cross-selling, churn, and pricing analytics across traditional and digital channels. When key account managers identify a customer at high churn risk, they deploy such programs.