SmartKarrot

FEBRUARY 16, 2022

In 2018, 54% of consumers utilized email to contact a company, making it the most popular customer care channel. Since 2012, the number of customers using live chat, email assistance, and phones has climbed by over 50%. What does the future look like for customer experience in 2022 and beyond? According to 47.5%

Customer Experience 10

Customer Experience CXM B2B Artificial Intelligence 10

SmartKarrot

JANUARY 20, 2022

Checkout.com was founded in 2012. The company’s automation software employs artificial intelligence to determine whether government documents are legitimate before matching the confirmed ID with face biometrics. For this, LoopMe uses artificial intelligence and advertising optimization tools. Checkout.com.

Artificial Intelligence 10

Artificial Intelligence Insurance Software Software 10

SmartKarrot

FEBRUARY 3, 2022

Founded in: 2012. Founded in: 2012. Hi Platform is the leading customer relationship management platform in Brazil. It enables businesses to form stronger bonds with their customers. So far, it has over 50,000 customers. Founded: 2012. Founded in: 2012. CEO: Sergio Furio. CEO: Gabriel Gaspar.

e-Learning 10

e-Learning Banking Transportation Financial Services 10

SmartKarrot

JANUARY 28, 2022

To prevent and identify malware, the organization uses powerful artificial intelligence. monday.com is a SaaS platform that enables its users to build customized applications. Founded in: 2012. Totango is an Israel-based customer success company that aims at increasing customer loyalty. Deep Instinct.

Artificial Intelligence 10

Artificial Intelligence Cybersecurity Innovation e-Learning 10